Organizational performance depends critically on employee engagement, which greatly affects job satisfaction, productivity, and staff retention. We’ll explore in this post what employee engagement is, why it’s important, and how businesses may raise it. We …
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The Covid pandemic has pushed businesses worldwide to adopt a work-from-home culture. While this shift in work dynamics has several positives, it has also brought remote work security concerns to the forefront. But what is …
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Call auditing involves evaluating and reviewing your contact or call center’s performance to ensure maximum efficiency and team productivity. An effective call audit process can help you identify opportunities, strengths, and weaknesses by determining if …
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Making on-time payments can become tricky if employees frequently fail to submit timesheets. So what’s the solution? With timesheet reminders, you can send automated alerts weekly, biweekly, or monthly to streamline the process and improve …
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A comprehensive time tracking software can do wonders for your team – whether they’re remote, hybrid, or onsite workers. Time Doctor and Teramind are two of the most popular time tracking software in the market. …
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As companies become increasingly competitive, finding new ways to track employee productivity is essential. Luckily, time tracking software enables companies to track employee productivity easily. This tracking technique helps employees manage their time and organize …
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Replicon is an all-in-one, browser-based workforce management solution that helps businesses track employee work hours and manage projects. It also optimizes resource management and simplifies project management with its Professional Services Automation (PSA) software. But …
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You may have heard the news that “quiet quitters” make up 50% of the US workforce. You may already know that this trend is a significant issue for the business process outsourcing (BPO) industry, that …