Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters…
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The COVID pandemic has forever changed how we work — and for the best. While some companies struggled with employee scheduling during lockdowns, many relied on software systems offering automated employee attendance data to note…
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As a business leader, keeping abreast of the current outsourcing trends will help you navigate the outsourcing ecosystem and adapt to the new normal of the post-pandemic world. The outsourcing trends in 2022 reflect the…
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Since the beginning of the pandemic, the world has seen paradigm shifts in consumer behavior and customer expectations. As social distancing prompted virtual connectivity, call centers worldwide have utilized new technologies to their advantage to…
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The average salary in Portugal for the most recent year (2022) is 33,000 EUR per year. That’s around 32,117.04 USD per year according to the October 2022 exchange rates. Portugal is quickly becoming one of…
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Blessed with a young, vibrant labor force, Guatemala is fast becoming one of the most attractive outsourcing destinations in Central America. The average salary in Guatemala is 10,500 GTQ (Guatemalan Quetzal) per month, roughly US…
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With a young and educated population, rapid infrastructural development, and low labor costs, Nigeria is becoming a popular choice for outsourcing. Nigeria has an average monthly salary of 339,000 Nigerian Naira per month, which is…
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With the shift to remote work, businesses find it increasingly difficult to keep track of their agents’ productivity. Lack of visibility into agent performance makes it difficult to identify and resolve issues quickly. On the…