The average salary in Portugal for the most recent year (2022) is 33,000 EUR per year. That’s around 32,117.04 USD per year according to the October 2022 exchange rates. Portugal is quickly becoming one of…
-
-
Blessed with a young, vibrant labor force, Guatemala is fast becoming one of the most attractive outsourcing destinations in Central America. The average salary in Guatemala is 10,500 GTQ (Guatemalan Quetzal) per month, roughly US…
-
With a young and educated population, rapid infrastructural development, and low labor costs, Nigeria is becoming a popular choice for outsourcing. Nigeria has an average monthly salary of 339,000 Nigerian Naira per month, which is…
-
With the shift to remote work, businesses find it increasingly difficult to keep track of their agents’ productivity. Lack of visibility into agent performance makes it difficult to identify and resolve issues quickly. On the…
-
Setting up systems and processes that give employees the freedom to work where and when they’re most productive, without being locked-in to the same 9-to-5, lets you run an efficient and scalable remote business. But…
-
Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or dissatisfied ones. Additionally, the pressure of meeting targets can leave…
-
Call auditing involves evaluating and reviewing your contact or call center’s performance to ensure maximum efficiency and team productivity. An effective call audit process can help you identify opportunities, strengths, and weaknesses by determining if…
-
The right time tracking software can turn your business around with enhanced productivity, workflow optimization, and powerful automation. Insightful and Time Doctor are examples of such robust productivity tracking tools. Both tools offer time tracking,…