Last Updated: June 14, 2022
When you use the Time Doctor platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources, like third-party services and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you:
Account Registration. When you create an account with Time Doctor, we collect the information you provide us, such as your name, email address, photo, physical address, and payment information. You may choose to share additional info with us during account registration.
Communications. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
Website Visitor Information. Like most website operators, Time Doctor collects basic non-personally identifying information from website visitors of the sort that web browsers and servers typically make available. This includes the browser type, language preference, referring site, and the date and time of each visitor request. We collect this information to better understand how visitors use the website, to improve our website and experience for visitors, and to monitor the security of the website.
Device Information. We collect information about the devices you use to access the Time Doctor Platform, including device model, IP address, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens.
Usage Information. We collect information about your use of the Time Doctor Platform, including the time you started work, the time your finished work, tasks or projects worked on, names of applications used on your computer, websites visited, and screenshots of your desktop screen. We also collect information about your interactions with the Time Doctor Platform, including the pages and content you view and the dates and times of your use.
The Time Doctor desktop app records the number of keystrokes and mouse movements you make. It does NOT record where you click on the screen, and it does NOT record what you type. It is not a keystroke-logging application.
Cookies, Analytics, and Third Party Technologies. We collect information through the use of “cookies,” tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the Time Doctor Platform and interact with Time Doctor advertisements. We use this information to learn what content is popular, to improve your site experience, and to save your preferences.
Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Time Doctor Platform.
Third-Party Services. Third-party services provide us with information needed for core aspects of the Time Doctor Platform. These third-party services include financial service providers, marketing providers, and other businesses. We obtain the following information about you from these third-party services:
Enterprise Programs. If you use Time Doctor through your employer or other organization, we will collect information about you from those parties, such as your name and contact information.
Providing the Time Doctor Platform. We use your personal information to provide an intuitive, useful, efficient, and worthwhile experience on our platform. To do this, we use your personal information to:
Maintaining the Security and Safety of the Time Doctor Platform and its Users. Providing you a secure and safe experience is the cornerstone of our Platform. To do this, we use your personal information to:
Providing Customer Support. We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to:
Improving the Time Doctor Platform. We are always working to improve your experience and provide you with new and helpful features. To do this, we use your personal information to:
Responding to Legal Proceedings and Requirements. Sometimes the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.
We do not sell your personal information. To make the Time Doctor Platform work, we may need to share your personal information with other users, third parties, and service providers. This section explains when and why we share your information.
Your Company and Managers. The website and app usage information that we collect is shared with your company admin, your manager(s) as designated by your company admin, and yourself. Website and application monitoring is active for all users of the system when they are actively tracking time. Screenshot monitoring can be individually activated or deactivated by your company admin for all or some members of your team.
Depending on if you are an admin or user, Time Doctor may share the following categories of your personal information for business purposes:
We disclose those categories of personal information to service providers to fulfill the following business purposes:
We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:
We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.
We retain your information for as long as necessary to provide you and our other users the Time Doctor Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information as set forth in the “Deleting Your Account” section below.
We take reasonable and appropriate measures designed to protect your personal information. These include:
Time Doctor provides ways for you to access and delete your personal information as well as exercise other data rights that give you certain control over your personal information.
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Time Doctor Platform.
Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Platform.
Profile Information. You can review and edit your profile by logging in to your account settings and profile.
Location Information. You can prevent your device from sharing location information through your device’s system settings.
Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may lose certain features of the Platform.
Do Not Track. “Do Not Track” is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third-party tracking services.
Deleting Your Account. If you would like to delete your Time Doctor account, please speak with your company administrator. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to an ongoing legal dispute or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may be obligated to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes.
The California Consumer Privacy Act provides some California residents with the additional rights listed below. To exercise these rights, please reach out to us at email@example.com with your request.
Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:
Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, which include, but are not limited to, when the information is necessary for us or a third party to do any of the following:
Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.
Response Timing and Format. We aim to respond to a consumer request for access or deletion within 30 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
To request access to or deletion of your personal information, or to exercise any other data rights under California law, contact us via email at firstname.lastname@example.org. Please include your full name and email address along with why you are writing so that we can process your request in a timely manner.
If you are located in the European Union, the General Data Protection Regulation (GDPR) provides you with the additional rights listed below.
Right of Access. You have the right to know what information we hold about you, including:
Right to Correct. If you find out that your personal data is inaccurate or incomplete, you can request that we correct it.
Right to Restrict. You have the right to suspend our processing of your personal data if:
Right to report. You have the right to complain to a supervisory authority if you believe your privacy rights are being violated.
Other Rights. In certain instances, you may have the right to data portability (if our processing is based on consent and automated means), withdraw consent at any time (if processing is based on consent), object to processing (if processing is based on legitimate interests), object to processing of personal data for direct marketing purposes, and erasure of your personal data from our system (“right to be forgotten”) if certain grounds are met.
Response Timing and Format. We aim to respond to a consumer request for access, correction, restriction, or deletion within 30 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
To make a request under the GDPR or to exercise any other data rights under EU law, contact us via email at email@example.com. Please include your full name and email address along with why you are writing so that we can process your request in a timely manner.
Our EU representative may be reached by contacting:
HelloDPO Law Ltd
England and Wales
company number 11210309.
Registered office: 23 Cottingham Way, Thrapston, Northamptonshire, NN14 4PL, United Kingdom
The Time Doctor platform may contain links to third-party websites. Those websites may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.
We may update this policy from time to time as the Time Doctor Platform changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the Time Doctor Platform or by some other method of communication, like email. When you use Time Doctor, you are agreeing to the most recent terms of this policy.
If you have any questions or concerns about your privacy or anything in this policy, including if you need to access this policy in an alternative format, we encourage you to contact us.