If employee attendance isn’t accurate, how can you trust your staffing plans, workloads, or payroll? Tracking employee attendance shouldn’t feel like a guessing game. Yet many businesses still rely on outdated, inefficient methods that lead …
Trying to track employee hours using Excel spreadsheets, paper timesheets, or biometric scanners is often a waste of time and exposes your company to various data security and privacy issues. So how can you keep …
Attendance and schedule adherence has always been an essential part of any high-functioning call center. In order to successfully handle incoming call volume and cater to client needs, agents must be present and ready to …
Want a business timesheet for call center? Business timesheets help with call center employee scheduling, productivity tracking, payroll processing, and more. However, using manual timesheets can be tedious and error-prone. That’s why using an accurate …
For a long time, only a few people work from home was rare and was a luxury. But, after the pandemic organizations had to adjust accordingly to working remotely. Companies have encountered numerous challenges setting …
A long line of customers, last-minute cancellations, and employee no-shows can affect any business. It impacts morale and productivity as your team would be overloaded with work. So how do you fix these problems? By …
Wondering how time blocking can make you more productive? Many of us are constantly stuck trying to achieve an excellent work-life balance. So you might already know being productive isn’t easy with tons of commitments. …
Looking for an effective call center attendance policy? Excessive absenteeism, tardiness, and other attendance issues are difficult to manage in a call center. These problems negatively impact agent productivity, team output, customer experience, and business …
Want to learn how to keep accurate employee attendance records? Having precise and up-to-date employee attendance records makes good business sense. And in most countries, including the USA, it’s also a requirement under the law. …
Looking for the right work models to maximize employee efficiency? The COVID 19 pandemic caused a strategic shift in business operations across the globe. And from bidding goodbye to office cubicles to creating a personalized …
