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Liam Martin

Liam Martin

Liam Martin is a co-founder of Time Doctor which is software to improve productivity and help keep track and know what your team is working on, even when working from home.

  • What is remote workforce management? (+ 6 best practices)

    by Liam Martin December 22, 2022

    Remote work is rapidly becoming the preferred work methodology in companies worldwide.  An effective remote workforce management system is essential to help you maintain a productive workforce, increase profit margins, and even improve the work-life…

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  • What is employee monitoring software? And how does it work?

    by Liam Martin December 20, 2022

    It has become increasingly challenging to monitor and assess employee productivity, attendance, and software use. That’s why implementing employee monitoring software can prove invaluable whether you have an office-based, hybrid, or remote workforce.  In this…

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  • 7 top tips for increasing productivity at your contact center

    by Liam Martin December 19, 2022

    Like most companies, contact centers want their employees to be as productive as possible. But asking the world of them is unrealistic and counter-productive. Call centers frequently experience high rates of burnout, staff disengagement, and…

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  • How to measure employee productivity in a call center

    by Liam Martin December 9, 2022

    Call center productivity plays a vital role in boosting your call center’s growth.The more productive your agents are, the better their output, which ultimately leads to higher revenues.  However, with everything going on in a…

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  • 7 employee burnout signs: How to spot and deal with them

    by Liam Martin December 8, 2022

    Employee burnout is real and has been on the rise for the past few years.  In fact, after the pandemic, a Deloitte survey found that 64% of employees feel overly stressed and exhausted while at…

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  • 3 types of call center attrition and how to calculate them

    by Liam Martin November 30, 2022

    When we talk about call center attrition, we usually mean it in the broadest sense, essentially to talk about the rate at which you lose employees. Sometimes, however, we also use the words turnover or…

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  • Remote working surveillance: Common mistakes & best practices

    by Liam Martin November 24, 2022

    If you have a remote workforce, you know how challenging it is to monitor employee productivity without direct supervision.  That’s why companies adopt remote working surveillance technology to increase employee accountability, boost performance, and spot…

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  • The top 16 outsourcing companies in the world

    by Liam Martin November 3, 2022

    Looking for the best outsourcing companies in 2022? Outsourcing has gained tremendous popularity because delegating business processes to the right companies can improve organizational efficiency greatly. However, choosing the right outsourcing service for your needs…

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Time Doctor Blog
  • Blog Home
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