Employee burnout is real and has been on the rise for the past few years. In fact, after the pandemic, a Deloitte survey found that 64% of employees feel overly stressed and exhausted while at…
-
-
You have more important things to do than micromanage your team or ensure they clock in on schedule for every shift. Whether you manage a hybrid team or remote employees, you need an easy way…
-
As a busy agency owner, you can’t afford to waste time tracking employee hours or preparing client invoices. You need a time tracking app that automates timesheets, invoicing, and team management so you can increase…
-
Attracting top talent to your company is hard. You never truly know if someone is going to be a good fit until you’ve hired them, but by then it can be too late. So, what…
-
With the rise of remote and hybrid work culture, businesses have increasingly turned to different employee monitoring methods. But employee monitoring isn’t something new. It’s been around for a long time and involves practices like…
-
Looking for a detailed guide to call center optimization? Call centers are an inseparable part of a customer-centric business. They greatly assist an organization in improving customer interaction, resolving issues, and enhancing brand value. The…
-
Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers…
-
Looking to outsource call center operations? In this article, we’ll go over everything you need to know about BPO call centers, their benefits, and their drawbacks. We’ll also show you how to outsource call center…