If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing…
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Employee burnout is real and has been on the rise for the past few years. In fact, after the pandemic, a Deloitte survey found that 64% of employees feel overly stressed and exhausted while at…
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You have more important things to do than micromanage your team or ensure they clock in on schedule for every shift. Whether you manage a hybrid team or remote employees, you need an easy way…
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As a busy agency owner, you can’t afford to waste time tracking employee hours or preparing client invoices. You need a time tracking app that automates timesheets, invoicing, and team management so you can increase…
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Attracting top talent to your company is hard. You never truly know if someone is going to be a good fit until you’ve hired them, but by then it can be too late. So, what…
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With the rise of remote and hybrid work culture, businesses have increasingly turned to different employee monitoring methods. But employee monitoring isn’t something new. It’s been around for a long time and involves practices like…
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Looking for a detailed guide to call center optimization? Call centers are an inseparable part of a customer-centric business. They greatly assist an organization in improving customer interaction, resolving issues, and enhancing brand value. The…
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Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers…