Efficiency is key to keeping a call center up and running. And one of the easiest ways to boost call center efficiency is by using call center workforce management software. A workforce management software can…
"billable hours calculator"
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If there’s one thing that both employees and employers agree with, it’s that time tracking is an extremely tedious process.
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Timesheet conversion is essential for businesses that track employee hours. Turning standard tracked time (hours and minutes) into decimal time makes payroll calculation a lot easier for companies. However, many firms have trouble with accurately…
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If you’re searching for the best paperless timesheet solution, you’re in the right place! Whether you’re a business owner looking for an easy way to record employee hours or a freelancer who needs to track…
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Want to know how to build a successful hybrid workforce? Hybrid work has become a buzzword ever since the COVID-19 pandemic. Many large organizations like Google and Twitter have recognized its benefits and adopted these…
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Want to create callcenter scripts that can win over your customers? Businesses are constantly on the lookout for innovative ways to engage customers. However, nothing beats the personalized customer service experience offered by call center…
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Want to know about the hybrid work model? Since the COVID 19 pandemic, employees have become accustomed to the flexibility that comes from working remotely. Remote work may be part of the new normal, but…
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Curious about time management reporting? It’s no secret that keeping track of employee time can significantly improve your team’s productivity and profitability. However, tracking work hours involves analyzing hundreds and thousands of records in employee…