In the tight labor market that most of the world is experiencing, talent retention is absolutely critical. However, leaders still need to ensure that all employees are productive and engaged. Retaining ‘bad apples’ just because…
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Remote work has become an essential part of the modern workforce, and behind the scenes, there are unsung heroes making it all possible—business process outsourcing (BPO) companies. In a recent podcast interview, Liam Martin, the…
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Running a business today is a tough gig. It’s fair to say that the combination of two global economic catastrophes in two decades, rising inflation, increasing competition and widespread employee disengagement has business leaders looking…
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When you manage hybrid or remote workers, tracking employee activity can sometimes be challenging. To get real-time visibility, you may have considered live screen monitoring software. However, you’ve probably found that it has more flaws…
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With a system for measuring productivity levels, you can see which employees positively impact your bottom line the most and use their methods to level up the rest of your team. That said, choosing the…
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Hey there, welcome to the new normal! In our fast-paced, always-connected world, the traditional 9-to-5 office grind is quickly becoming a relic of the past. Enter the hybrid workforce, a dynamic blend of in-office and…
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There has been a string of headlines about employee engagement recently that should make every manager take notice. We’ve all heard about ‘quiet quitting’ and the “Great Resignation”. But now we’re starting to see more…
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Hey there, leaders! Ever feel like you’re juggling a dozen balls at once, trying to keep everything in order? We’ve all been there. Whether your team is in-office, remote, or a hybrid mix, managing productivity…