Between employees, equipment, and technology, call centers can quickly become cost centers. If you align with the 54% of CFOs who intend to focus on cost reduction, you can’t afford to run an overly expensive…
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TikTok employees in the United States have expressed frustration and concern following the company’s introduction of a tool for monitoring office attendance and the imposition of disciplinary measures for non-compliance with new in-person work mandates.…
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These are the HR trends you need to know The role of Human Resources (HR) professionals has changed a lot in the last few years. Not unexpectedly, seeing as virtually every part of the workplace…
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Work is evolving. HR is evolving. Employee demands are evolving. In a world of work where nothing seems static, everything is new, and everyone is exhausted, HR technology can feel like one too many plates…
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Maintaining client relationships and preventing churn is a never-ending battle for most companies, B2B and B2C alike. Based on our users’ experience, we’ve identified that client churn is most commonly linked to low work output,…
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Tata Consultancy Services (TCS), one of the world’s largest IT services companies, recently changed its policies. Starting on October 1, TCS mandated that its employees work from the office five days a week. As a…
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Three years ago, the world was hit by a curveball called Covid-19. Companies had to scramble without a game plan, and leaders joined forces to protect their teams. Work From Home (WFH) became the knight…
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Retaining good employees should be a key effort for all organizations. Replacing employees is costly. Searching for new talent requires significant internal time, not to mention the cost of placing job ads, paying job board…