Meta is tracking employees. But that’s not what workforce analytics is. Meta recently made headlines for installing software that captures employees’ keystrokes, mouse movements, and activity across internal systems, as part of an initiative to …
If you manage a remote team, how can you see their work without feeling like you are spying? How can you understand what’s working, where teams need support, while still protecting trust, team morale, and …
Slowing down may seem unusual in today’s fast-paced corporate environment, but experienced executives know that taking a step back can allow for the evaluation and improvement of situations. Well-known individuals like Jeff Bezos have supported …
Have you ever wondered how Apple went from near-bankruptcy to $300bn+ in annual revenue? Or why Nokia was able to pivot its way through the smartphone era while Blackberry floundered? Or why Cisco routinely ranks …
The last few years have seen the rise of the remote agent and remote work. Are these here to stay? What does the future hold? We examine the trends and benefits of employing remote agents, …
During his recent speech at the World Economic Forum in Davos, Switzerland, L’Oréal CEO Nicolas Hieronimus raised controversial opinions regarding the long-term viability and efficiency of policies allowing employees to work remotely. The continuing discussion …
“Time is money” has never been more true than it is now, in today’s busy business world. While the economy is going through rough patches, business leaders are focusing more and more on one important …
The unprecedented rise in remote work presents plenty of opportunities and challenges for organizations. While businesses being tied to physical locations no longer limits the talent pools from which they can draw, enabling effective communication …
Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make …
One straightforward idea—flexibility—is the secret to a productive and happy staff in the fast-paced world of today. We’re talking about radical flexibility here, not just ordinary flexibility. Our understanding of work-life balance and employee satisfaction …
