How to cancel Quickbooks Time (plus a powerful alternative)

by Time Doctor
cancel Quickbooks Time

There are different ways to cancel a QuickBooks Time subscription, like via a desktop web browser or a mobile app store. 

In this article, we’ll show you how to cancel your QuickBooks Time subscription and introduce you to a better alternative. 

Let’s dive straight in!

How to cancel QuickBooks Time 

QuickBooks Time (formerly known as Tsheets) by Intuit QuickBooks, is a timesheet software that offers project tracking functionalities. 

Whether you’re a freelancer, a small business owner, or manage an enterprise, there’s no guarantee that QuickBooks Time tracking is the right fit for you.

Here are the necessary steps to cancel your subscription from your desktop and mobile device. 

1. Desktop

To cancel your account, follow these steps:

1. Log onto your QuickBooks Time account using your credentials. 

2. Then go to Company Settings on the left-hand side menu.

cancel quickbook subscription from desktop

3. Click on Account & Billing.

4. Finally, select Cancel Subscription.

Once the cancellation is complete, you’ll receive a confirmation email. 

If you don’t want to cancel online, you can call QuickBooks Time at (888) 723 303 to cancel your subscription over the phone instead.

2. Mobile devices

Simply deleting the QuickBooks Time app from your mobile device won’t cancel your subscription. Before closing your account, contact the support team to resolve any outstanding issues. 

To fully cancel your QuickBooks Time tracking subscription, you can follow these steps:

A. iPhone or iPad

Purchased the subscription via the app store

Here are the steps to cancel your QuickBooks Time subscription using an iOS device. 

1. To begin, open the device’s Settings app and select your name (Apple ID). 

2. From there, tap Subscriptions > Manage.

QuickBooks Time subscription using an iOS device

3. Now, select the QuickBooks Time subscription.

4. Then click on Cancel Subscription.

B. Android phone 

Here are the required steps to cancel your QuickBooks Time subscription using an Android device: 

1. First, open the Google Play Store. Ensure you’re logged into the correct Google account. 

2. Tap on the Menu and select Payments & Subscriptions.

QuickBooks Time subscription using an Android device

3. Select the QuickBooks Time account and tap the Cancel Subscription tab. 

4. Lastly, follow the prompts to complete your cancellation. 

Now, you may be wondering…

What happens when you cancel Quickbooks Time?

After you cancel your subscription, you’ll be able to use QuickBooks Time until the end of the billing period. After that, your subscription will be suspended, and you won’t be charged again unless you reactivate it. 

Now, you might be wondering about the difference between QuickBooks Time, QuickBooks Online (QBO), and other Intuit QuickBook services. And what happens when you cancel one? 

The steps above are only applicable to canceling a QuickBooks Time account. But Quickbooks also offers other services like:

  • QuickBooks Online (bookkeeping and accounting tool).
  • QuickBooks Desktop (accounting software).
  • QuickBooks Payroll (online payroll service provider). 

These services require different cancellation methods. 

For example, if you cancel your QuickBooks Online account, your QuickBooks Time account will remain active. However, a QuickBooks Online Payroll subscription, purchased as an add-on to QuickBooks Online, will be canceled along with the accounting software. 

Quickbooks Time may not have been the best time tracking solution for your business. However, time tracking is still important and offers many benefits.

So, is there another tool that can outperform Quickbooks Time?

Let’s take a look at a robust alternative time tracking solution.

The best QuickBooks Time alternative: Time Doctor

time doctor - better for the organization

Time Doctor is an all-encompassing time management and scheduling app that helps improve employee productivity and project efficiency. Small businesses, like Thrive Market, as well as large enterprises, like Ericsson, use Time Doctor to track employee hours.

You can use the tool on multiple devices, including Mac, Windows, or Linux desktops and Android smartphones.

Here are some of Time Doctor’s impressive features: 

1. Transparent time-tracking 

To empower companies and freelancers to choose the most suitable time tracking method, Time Doctor offers an easy-to-use time tracking functionality to track employee time: 

A. Manual

In the manual (interactive) time clock, users can track time by pressing the ‘start’ button to begin tracking time and press ‘stop’ to end the time tracker. The tool captures time and productivity data only when the clock is running. 

time doctor track time

B. Automatic

The automatic timer runs silently in the background to ensure an uninterrupted workflow. Additionally, this mode means team members won’t forget to start and stop the time tracker.  

2. Idle time alerts 

Outside of normal time tracking, Time Doctor also offers idle time tracking. This tool can detect mouse and keyboard usage to see whether employees are active or inactive. 

The best part? Admins can set idle time limits. Once the limit expires, the app sends a pop-up notification reminding employees to return to work or take a break. The time clock automatically stops if the user doesn’t interact within 60 seconds. 

idle time popup alert

3. Screencasts (optional) 

You can take screenshots of employees’ computers every few minutes. Admins can customize the interval on the Company Settings page. While this feature is optional, it offers great insights into workflows and how employee time is spent. 

Worried about privacy? Time Doctor has an air-tight privacy and security policy that ensures all employee data, including screenshots, are secure. Moreover, admins can enable/disable this feature to further protect employee privacy

On top of that, screenshots only happen when an employee is on the clock. 

Time Doctor manage users screencast

Note: You can blur or delete screenshots that contain personal information to protect employees’ privacy. 

4. Productivity ratings 

Productivity ratings let you categorize websites and apps as Productive, Unproductive, Neutral, or Unrated based on their relevance to your teams’ workflow and projects. 

You can also customize the ratings globally or for specific teams and employees. For example, set Instagram as unproductive for the company but productive for your marketing team. 

productivity percentage

5. Work Schedules 

Time Doctor offers user-friendly work schedules. The software can track if employees are present, absent, or late based on the set schedules. Admins can also set the minimum hours required per shift and alter work schedules based on each employee’s availability. 

Time doctor work schedule

6. Comprehensive reports 

Time Doctor offers a variety of comprehensive reports that provide an excellent overview of employee work patterns. These reports can help you keep track of employee productivity and provide insights into how you can boost profitability. Here are some of the reports you can access:

  • Activity reports: See active minutes and seconds, unproductive, manual, and mobile time for each employee over a select period.
  • Timeline reports: Get a visual, real-time timesheet of the employee’s workday. 
  • Hours tracked report: Shows the number of hours employees logged in on a day or selected period. 
  • Attendance report: See if an employee was present, absent, partially absent, or late for their scheduled shift. 
  • Projects and tasks report: Displays the time spent on projects and tasks.
Time Doctor projects and tasks

7. Powerful Chrome extension 

Time Doctor integrates with 60+ third-party applications using the Chrome extension. These include:

8. Payroll integration 

Time Doctor’s payroll feature helps make accurate payments for employee hours worked based on their timesheets. 

You can directly make payments through payroll services, like PayPal, Wise, Gusto, etc.


Time Doctor offers a free 14-day trial (no credit card required). Otherwise, choose from three different pricing options starting from $7/user per month.

Still curious? Discover the complete list of Time Doctor’s features.

Wrapping up 

While QuickBooks Time offers some comprehensive time-tracking functionalities, it still needs some key features to improve efficiency and performance. 

You can use this guide to easily cancel your QuickBooks Time subscription on both desktop and mobile. 

The best alternative? 

A robust time and productivity management software like Time Doctor. 

It offers easy-to-use time tracking modes, including idle time tracking, productivity ratings, screenshots, and more. 

Ready to give it a go? Try Time Doctor’s free 14-day trial (no credit card required) to experience its capabilities!

Book a free demo of Time Doctor

help managers focus on what matters most
time doctor ratings

Related Posts