The Business Process Outsourcing (BPO) industry is projected to grow by approximately 9.1% globally between 2022 and 2030. All industries within the BPO service sector, including Knowledge Process Outsourcing (KPO), will see substantial developments and …
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Knowledge Process Outsourcing (KPO) involves outsourcing core business activities and highly specialized knowledge related work to third-party professionals. Many businesses today choose KPO to access advantages like cost savings and improvements to the company’s efficiency. …
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Productivity red flags can be hard to spot. Two forces – the transition to remote work and the rise of quiet quitting – tend to keep the source of productivity problems hidden in outsourcing firms, …
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Harvest is a time tracking app that makes it easy to spend less time tracking your work and more time actually doing your work . However, you may be interested to know there are several …
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Employee monitoring is the process of tracking team members’ attendance and activity while they’re on the clock. Whether you oversee a remote, hybrid, or field team, you need a reliable system to gather data, such …
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If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing …
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Employee burnout is real and has been on the rise for the past few years. In fact, after the pandemic, a Deloitte survey found that 64% of employees feel overly stressed and exhausted while at …
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You have more important things to do than micromanage your team or ensure they clock in on schedule for every shift. Whether you manage a hybrid team or remote employees, you need an easy way …