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Time Doctor Blog
  • Blog Home
  • Time Doctor By Industry
    • Outsourcing
    • Agencies
    • Technology Providers
    • Contact Centers
  • Time Doctor Features
  • Free Trial

Time Doctor Blog

Time Doctor Blog

Time Doctor Blog

Time Doctor Blog
  • Blog Home
  • Time Doctor By Industry
    • Outsourcing
    • Agencies
    • Technology Providers
    • Contact Centers
  • Time Doctor Features
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How to measure employee productivity in a call center

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How Time Doctor is helping several BPOs reduce employee attrition and improve talent retention

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Top 14 call center motivation tips to boost agent engagement

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“Quiet quitting”: just a Gen Z term for poor employee engagement?

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7 practical strategies for employee retention

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Critical considerations with regards to cybersecurity for remote workers

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BPO and CX Industry

The top 5 virtual assistant companies in the USA

by lauren January 16, 2023

As a startup or small business owner, you may have to juggle multiple tasks that may dilute your core expertise. Fortunately, you can hire virtual assistants to take care of any repetitive mundane tasks, freeing…

by lauren January 16, 2023

7 top tips for increasing productivity at your contact center

December 19, 2022
by Liam Martin December 19, 2022

How to measure employee productivity in a call center

December 9, 2022
by Liam Martin December 9, 2022

3 types of call center attrition and how to calculate them

November 30, 2022
by Liam Martin November 30, 2022

How Time Doctor helped these BPOs achieve high employee engagement rates

November 23, 2022
by Guest November 23, 2022

Business

What is the average salary in Bangladesh?

by Time Doctor January 13, 2023

With a vibrant workforce, Bangladesh is fast becoming one of Asia’s most attractive outsourcing destinations. The average salary in Bangladesh is 312,000 BDT (Bangladeshi Taka) per year. That’s around 3,034.56 USD per year as per…

by Time Doctor January 13, 2023

What’s the average salary in Croatia?

January 13, 2023
by Time Doctor January 13, 2023

What is the average salary in Australia?

January 12, 2023
by Time Doctor January 12, 2023

What is the average salary in Turkey?

January 11, 2023
by Time Doctor January 11, 2023

What’s the average salary in Lithuania?

January 10, 2023
by Time Doctor January 10, 2023

Recent Posts

  • How Time Doctor helped these BPOs achieve high employee engagement rates

    by Guest November 23, 2022

    Employee engagement has long been an issue for BPO companies, but never more so than in today’s post-pandemic world of hybrid and remote work. Among the companies we interviewed, we found that they shared common…

    Read more
  • Top 10 call center screen monitoring tools

    by Guest November 21, 2022

    Call centers play an essential role in customer service. They not only help you manage customer call volume but also simplify various business processes.  However, with customer demands constantly changing, it’s vital to ensure that…

    Read more
  • 6 virtual assistant trends to look out for in 2023

    by Guest November 21, 2022

    Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters…

    Read more
  • 8 interesting call center trends from 2022 to watch in 2023

    by Guest November 14, 2022

    Since the beginning of the pandemic, the world has seen paradigm shifts in consumer behavior and customer expectations.  As social distancing prompted virtual connectivity, call centers worldwide have utilized new technologies to their advantage to…

    Read more
  • How Time Doctor is helping several BPOs reduce employee attrition and improve talent retention

    by Liam Martin November 2, 2022

    Employee attrition has always been a severe challenge for BPOs. Whether they specialize in contact center and customer experience (CX) outsourcing, IT helpdesk and IT support, outsourced software development, marketing, recruitment, HR, back-office processing, finance,…

    Read more
  • 41 call center stats from 2022 & 10 metrics to track in 2023

    by Liam Martin November 1, 2022

    Keeping track of call center statistics and performance metrics is key to improving productivity, profitability, and customer satisfaction. In this article, we’ll highlight the top 41 call center stats from 2022 that you need to…

    Read more
  • Improving employee engagement at your BPO: 5 tried and tested strategies

    by Liam Martin October 30, 2022

    For outsourcing companies, the depth of connection and support experienced by frontline employees has a direct relationship to how empowered and enthusiastic they’ll feel about solving customer issues.  That has a flow-on effect to your…

    Read more
  • Still #1 for employee monitoring and top 20 in time tracking: How we fared in G2’s fall reports

    by Amy Owens October 20, 2022

    We were delighted (and grateful) to learn Time Doctor has kept its number one spot as the best ‘Employee Monitoring’ software on review site G2. The popular technology marketplace’s quarterly reports for Fall 2022 dropped…

    Read more
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Time Doctor Blog
  • Blog Home
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