The call center industry is a rewarding one, but it’s also highly competitive. While there are a lot of resources available online to help you start and manage your call center, handpicking information that you …
-
-
The Covid pandemic and the subsequent lockdowns pushed businesses worldwide to adopt remote working almost overnight. Since then, the remote work or telework scenario has evolved to include new trends in remote team management, technology, …
-
Zoom Meetings is a popular video and audio conferencing software that helps teams and clients from across the globe connect through online meetings. However, a Zoom meeting has a 40 minute time limit in the …
-
Outsourcing can be a tricky business practice to get right. With different countries’ changing regulations and industry-specific requirements, it can be challenging to know where to begin! Fortunately, there are tons of outsourcing articles that …
-
Every business wants to have productive employees, and for a good reason. When you have productive employees, it translates into better work efficiency, improved profits, and more. If you’re aiming to address the productivity levels …
-
Virtual assistants provide cost-effective support services so you can focus on your business’ core functions. Whether you manage a large enterprise or a small business, VAs can help take your company to new heights. However, …
-
The past few years saw a massive shift in employee work patterns, especially with the COVID-19 pandemic. As a result, organizations adopted various productivity techniques and monitored work hour trends to keep up with the …
-
With remote work rising in popularity, there came an expectation for flexible work from employees. As a result, companies responded by either going completely remote or implementing a hybrid work model that offers the flexibility …