Templates and Resources

Productivity tracking plays a vital role in enhancing an employee’s performance.  It helps you identify unproductive activities, and avoiding them can boost the employee’s performance and improve the organization’s overall efficiency. In this article, we’ll…

Employees are every company’s greatest resource, and it’s essential to manage your staff members efficiently. You’ll have to be wary of early departures, tardiness, and excessive absenteeism as it can affect your bottom line. And…

Tracking attendance is a vital part of call center management.  Having an adequate number of agents present for every shift is crucial to your call center’s success. And it’s the only way to ensure you…

Want a business timesheet for call center? Business timesheets help with call center employee scheduling, productivity tracking, payroll processing, and more.  However, using manual timesheets can be tedious and error-prone. That’s why using an accurate…

Looking for an employee accountability template? Holding employees accountable for their actions may seem daunting, especially if you’ve just been promoted to a managerial position or are a new business owner. But how do you…

Looking for an effective call center attendance policy? Excessive absenteeism, tardiness, and other attendance issues are difficult to manage in a call center. These problems negatively impact agent productivity, team output, customer experience, and business…

Employees today constantly strive to perform better in the workplace. They take on extra projects, work relentlessly without breaks, and barely move from their desk. However, being holed up in your cabin or skipping your…

Want to know how to use the attendance point system?  When employees start missing work more frequently than usual, it can quickly spiral out of control.  In addition to draining the morale of coworkers, excessive…