An increasing number of people today prefer to communicate via multiple channels like text messaging, email, video calling, etc., over voice calls. And this is the same for customer service too. After all, nobody wants…
Offshoring
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Outsourcing business operations to Canada is an emerging trend in the global services industry. Why is outsourcing to Canada gaining popularity? Canada is a hub for the services industry primarily due to the growing U.S.…
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Offshoring is an affordable way of expanding and accessing new talent. But it largely depends on the quality of your offshore team. Which is why recruitment is a critical factor influencing the success of your…
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Poland, in Central Europe, has emerged as a popular destination for offshoring. It’s especially known for Information Technology (IT) and software development offshoring. This is mainly due to the country’s large, highly-skilled workforce and relatively…
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Bangladesh, located in South Asia, is an emerging outsourcing destination to run business operations at a fraction of the cost. Outsourcing costs in Bangladesh are quite low compared to developed countries like the US and…
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Costa Rica is one of the top outsourcing destinations in Latin America for major companies like Amazon, Intel, Microsoft, etc. But what makes outsourcing to Costa Rica so popular? Although Costa Rica is more expensive…
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Outsourcing to Romania, a country located in Central Europe, is popular for several reasons like a stable economy, high-quality services, convenience, etc. It was ranked 28th among the total 50 countries in a list of…
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Many western companies outsource manufacturing to China to cut business costs and leverage the nation’s huge labor market. However, you need to account for the organizational challenges and possible outcomes of shifting the production of…