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From customer details to call recordings, contact centers deal with tons of valuable data regularly. As a result, they must have the right systems to keep that data safe and secure to avoid a potential …

The distributed or remote work structure has developed into a strong and dynamic paradigm that all organizations are rapidly adopting. However, compliance becomes increasingly important as businesses seek more remote and global talent.  Compliance is …

Amazon announced a bold change to its working-from-home policy that requires corporate workers to spend the entire week in the office. CEO Andy Jassy announced the change in a memo; the policy has been the …

Every company must deal with the growing demands of following regulations. These days, sticking to the rules isn’t just about obeying them; it’s also about finding better ways to do this without slowing things down.  …

In a world where talent is the driving force behind every successful organization, recognizing employees isn’t just a gesture of goodwill—it’s a strategic imperative. The way we appreciate and acknowledge the hard work of our …

From how offices are designed to the way people work, modern workplaces are undergoing dramatic changes. As a part of this shift in work culture, some organizations now allow employees to use their personal device …

If your company allows employees to use their personal devices for work (Bring Your Own Device), you need a BYOD security policy. Today, most companies incorporate a BYOD culture due to rising remote work demands …

In the modern, fast-paced corporate environment, it is more crucial than ever to comply by regulations that are continuously changing. By using the appropriate compliance training software, you can ensure that your business maintains current …