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The Covid pandemic has ushered in a new way of conducting business, with several companies having ditched the traditional office in favor of remote work and distributed teams. Wondering what distributed teams are and how …

Employee monitoring can be a sensitive subject.  The idea of being monitored isn’t exactly comforting, even when implemented for the right reasons.  That’s why employers and employees need to have an excellent understanding of this …

The call center industry is a rewarding one, but it’s also highly competitive.  While there are a lot of resources available online to help you start and manage your call center, handpicking information that you …

The Covid pandemic and the subsequent lockdowns pushed businesses worldwide to adopt remote working almost overnight. Since then, the remote work or telework scenario has evolved to include new trends in remote team management, technology, …

Even though remote work isn’t a new idea, it’s something that most people had little experience with before 2020. Before the onset of the COVID-19 pandemic, only 6% of the workforce worked from home the …

Zoom Meetings is a popular video and audio conferencing software that helps teams and clients from across the globe connect through online meetings.  However, a Zoom meeting has a  40 minute time limit in the …

Outsourcing can be a tricky business practice to get right.  With different countries’ changing regulations and industry-specific requirements, it can be challenging to know where to begin!  Fortunately, there are tons of outsourcing articles that …

Every business wants to have productive employees, and for a good reason.  When you have productive employees, it translates into better work efficiency, improved profits, and more.  If you’re aiming to address the productivity levels …