Revolutionizing dental practice management: Dentistry Support’s remote support services

by Andy Nguyen
dental practice management

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. 

This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

A vision for productivity and growth

With the goal of completely changing dental practices, Dentistry Support was founded. Dr. Borgas and Ms. Sarah founded the company in order to free up dental professionals to concentrate on what really matters: patient care. They saw firsthand the growing intricacy of administrative, financial, and marketing activities.

Remote teams: The backbone of Dentistry Support

One of Dentistry Support’s key innovations lies in its utilization of remote teams. By tapping into the power of virtual collaboration, the company brings together skilled professionals to handle non-clinical tasks efficiently. 

This not only streamlines operations but also enables dental practices to access a broader talent pool without geographical constraints.

Comprehensive services for dental practices

Dentistry Support offers a suite of services designed to meet the diverse needs of dental practices. From insurance verification and appointment scheduling to treatment coordination, claims management, and marketing support, the company covers a spectrum of tasks, allowing dental professionals to offload time-consuming responsibilities.

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Tools of the trade: Time Doctor and operational efficiency

In the realm of remote work, maintaining productivity and accountability are paramount. Dentistry Support leverages cutting-edge tools like Time Doctor to manage and monitor its remote teams. This not only ensures that tasks are completed efficiently but also provides real-time insights into team activities.

Prioritizing accountability and data security

In an industry where the confidentiality of patient information is sacrosanct, Dentistry Support places a strong emphasis on accountability and data security. The company recognizes the sensitivity of the information it handles and has implemented robust security measures to ensure compliance with industry regulations.

The challenge of proof of work

Dentistry Support faced the challenge of providing tangible evidence of its activities to clients while simultaneously enhancing operational efficiency. To address this, the company introduced the concept of unsolicited accountability. Tools like Time Doctor played a pivotal role in this initiative, offering transparency into remote team activities.

Empowering informed decision-making

Through the implementation of tools like Time Doctor, Dentistry Support not only addressed the challenge of proof of work but also empowered its clients with data-backed evidence. This level of transparency fosters trust and enables informed decision-making, ultimately strengthening the client-provider relationship.

The result: Improved profitability and trust

By embracing transparency and accountability, Dentistry Support has not only substantiated its value to clients but has also witnessed a significant improvement in profitability. The combination of efficient remote support services and data-driven evidence has elevated Dentistry Support to a trusted partner in the success of dental practices.

In conclusion, Dentistry Support is reshaping the landscape of dental practice management through its innovative remote support services. By focusing on accountability, data security, and operational efficiency, the company is not just a service provider but a catalyst for positive change in the dental industry.

As technology continues to play a crucial role in healthcare, Dentistry Support stands as a testament to the transformative power of remote support services.

 
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