Outsourcing to China is a strategy that has led several businesses to success. However, it can also lead to financial losses if done with insufficient information and poor planning. But, don’t worry! We’ll guide you…
Offshoring
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Outsourcing involves handing over non-core business processes to another company. Unfortunately, outsourcing can lead to reduced productivity and security risks, both of which negatively affect business. As a result, many companies are reconsidering outsourcing. Fortunately,…
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Are you unsure of the difference between inbound vs outbound call centers? What makes them different, and which one is best for your business? In this post, we want to set the record straight. Since…
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Outsourcing is commonly associated with countries like India, China, and some countries in Eastern Europe. Not many companies consider outsourcing to Latin America. But Latin American countries, like Brazil and Mexico, are now emerging as…
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Are you looking to hire a virtual assistant? In this article, we will talk about everything you need to know about virtual assistants – what they do, how to hire, what tasks you can outsource…
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Virtual assistant services are a key ingredient to helping startups and early-stage companies get off the ground. Sure, entrepreneurs are superheroes, or at least they like to think they are. And being a micromanager may…
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An increasing number of companies worldwide are outsourcing to Mexico to save on labor costs and scale their business operations. Now, outsourcing to Mexico isn’t a new trend. Industry giants like Honeywell and General Motors…
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While handling numerous calls and improving customer service continuously sounds like a good call center strategy, it lacks a definitive goal. That’s why you need call center campaigns that help you conduct focused activities based…