Starting a BPO (Business Process Outsourcing) venture can be both exciting and challenging. One of the key hurdles new BPOs face is acquiring clients. In this blog post, we’ll explore some effective strategies for optimizing …
-
-
Although we’re eager to move past the COVID-19 pandemic, it’s impossible to separate the events of the last few years from the rapid rise in employee monitoring software adoption. As companies worldwide suddenly and unexpectedly …
-
What the headlines tell us about the future of hybrid work schedules After months of failed negotiations, unionization and bubbling frustration, New York Times (NYT) tech workers announced a half-day strike on October 30, 2023. …
-
Your guide to data-driven remote workforce management in the “new normal” Hybrid work schedules have been a hot topic for most of this year, and we don’t imagine that will change in 2024. On the …
-
Between employees, equipment, and technology, call centers can quickly become cost centers. If you align with the 54% of CFOs who intend to focus on cost reduction, you can’t afford to run an overly expensive …
-
When you manage an in-office team, it’s relatively easy to tell if an employee isn’t doing their job. You can simply stop by their desk or set up in-person check-ins. However, monitoring remote employees isn’t …
-
These are the HR trends you need to know The role of Human Resources (HR) professionals has changed a lot in the last few years. Not unexpectedly, seeing as virtually every part of the workplace …
-
Work is evolving. HR is evolving. Employee demands are evolving. In a world of work where nothing seems static, everything is new, and everyone is exhausted, HR technology can feel like one too many plates …