Only the Account Owner.

Tracking and Reports in Classic will be disabled.

Contact support@timedoctor.com for assistance.

You'll have 30 days of access to Time Doctor Classic after migration. Use this window to finalise payrolls, complete any internal processes, and export the data you need.

Time Doctor Classic and the new Time Doctor run on different architectures, so historical data won't transfer automatically. What does carry over: your active users, some account settings, and your active projects and tasks. After migration, you'll have 30 days to export any Classic data you want to keep.

Before your Classic account is suspended, download any reports you'll need long-term. Attendance, payroll, productivity, and timesheet reports are good places to start.

Yes. The new Time Doctor uses a different billing provider, so you'll need to add your payment method again. Your Classic subscription will be deactivated as part of migration, so you won't be charged twice.

Yes. Each user will receive an email invitation to the new Time Doctor, where they'll set up their credentials and download the new app. The experience is similar to Classic, so the adjustment is straightforward.

No. Like your reports, we recommend downloading any screenshots you want to keep before your Classic account is suspended.

Yes. Once you start the migration, you can keep tracking time as usual for the full 30-day window. There are no lost days or disruption to your team.

Projects and users can be added directly in the new Time Doctor. If you need a hand with anything, our support team is available 24/7 at support@timedoctor.com or through the in-app chat.

Existing integrations won't carry over, but the new Time Doctor has an expanded set. These include a Chrome extension, time-tracking integrations for most popular third-party tools, HRIS sync to automatically update your users, and payroll integration for simpler payroll runs. See all available integrations at timedoctor.com/integrations.

Yes. Payroll and historical reports remain accessible for 30 days after migration. After that, access will no longer be available, so export everything you need within that window.

No. Your subscription, pricing, and any existing discounts carry over to the new Time Doctor Standard plan, which includes most of the same features as Classic.

Invoices may now show VAT, GST, or sales tax, depending on your country. The new Time Doctor runs on an updated billing platform that calculates this automatically.

No. These don't transfer with migration. Download anything you'll need before your Classic account is suspended.