Maximize Genesys user productivity with Time Doctor

Boost transparency, accountability, and performance for Genesys users with automated time tracking and desktop analytics from Time Doctor for in-office, hybrid, and distributed teams.

Time Doctor's Desktop Process Analytics (DPA) integrates with Genesys and provides customers the visibility and control they need to manage employee productivity, ensure compliance with company policies and de-risks security breaches, and boosts transparency and accountability.

Contact centers and businesses worldwide are using Time Doctor to achieve better profitability, flexibility, and accountability. They see an average of 30% increase in agent productivity with Time Doctor.

6 figure profit boosts

With a clearer picture of how and when your people work you can find cost savings and deploy resources more effectively 

+30% higher productivity

Gain a comprehensive real-time view of all staff activity, with actionable insights and performance metrics to increase productivity and retain customers 

Better employee engagement

Keep hold of your best people with employee-friendly time tracking that lets you offer flexible working options with total peace of mind

Better visibility of what everyone does

Share performance data and real-time insights, helping everyone to get better together and be accountable for their productivity and results.

See Time Doctor in action

Contact centers are using Time Doctor to get better

Gain a comprehensive real-time view of all agent activity, providing actionable insights and performance metrics to increase productivity and retain clients

Employee-friendly time tracking

See who is active, late or not present to monitor schedule adherence and calculate payroll as you go - ensure staff get fully recognized for work they do.

Daily and real-time email notifications

Create custom email notifications based on performance and compliance triggers, keeping managers and leaders up to date on who needs help and attention.

Call centers are getting these results with Time Doctor…

30% more productive

"Time Doctor allowed us to identify the available time of employees, which led to a 30% increase in overall productivity."

Johan le Bail, Eufonie

35% more efficient

"As we optimize cost-efficiency, we also commit to the productivity and work-efficiency of our staff."

Rommel Ragasa, Pheonix Virtual Solutions

Build the best team

"If you want to make more of your employee’s time and take your company in the right direction, Time Doctor’s data will make that possible for you."

Monica Thakwani, Boring Commerce