The Time Doctor chrome extension for Zoho Desk makes both living up to your customer expectations and managing your team’s performance easier. Your employees can sign in to their Time Doctor account right from the widget and track shift hours spent on resolving tickets. Work hour entries logged in the widget will sync with the overall work hours tracked using the Time Doctor app.
The Time Doctor chrome extension enables Zoho Desk users to:
Get a shift-based break summary of your employee's productivity from their clocked work hours.
Get real-time information that helps you find out which tickets consume a lot of work hours.
Capture ticket details and ensure that the time tracked is for the ticket being resolved.