Help Center

How can we help?

Using Comodo Internet Security with Time Doctor

Comodo Internet Security is a free multi-layered security application that aims to keep hackers out and personal information secure. By default, Comodo Internet Security is quite tight and will need additional tweaks to make sure that unfamiliar or suspicious applications do not run uncontrolled in your computer.

If you have Comodo Internet Security and installed Time Doctor afterward, it might block Time Doctor during installation and use. This is because includes a sandbox, a firewall, and a heuristic defense feature that not only monitors how applications connect to the internet but their behavior as well.

With Comodo Internet Security enabled, installing and executing Time Doctor will yield a Defense+Alert warning. Make sure to allow the Time Doctor installer to execute by clicking Allow in the Defense+Alert dialog.

com1_warning.png

com2_allowchanges.png

During Time Doctor installation, Comodo will show another Defense+Alert regarding registry modification. Allow Time Doctor to make registry modifications by clicking Allow.

com3_allowregistry.png

Allow Time Doctor to execute the installer for the Visual C Redistribute installer (vcredist) in order to install the code dependencies and libraries needed by Time Doctor to complete the installation.

com4_allowvcredist.png

Check Comodo’s Defense+ events by clicking on the Defense+ tab > View Defense+ Events. Check to see if the Time Doctor executable timedoctorpro.exe (or timedoctorlite.exe or timedoctor.exe, depending on the version), tdlauncher.exe, and feedbacksender.exe are marked as "Partially Limited" and "Sandboxed As." If so, they will need to be whitelisted and marked as trusted in Comodo.

com5_defplusevent1.png

com6_defplusevtlist.png

To whitelist the Time Doctor binaries, click on the Defense+ tab followed by Trusted Files. In the Trusted Files dialog, click Add then Browse Files. In the selection dialog’s Existing Items box, browse for the Time Doctor executables, add each executable to the Selected Items, and click Apply.

com7_addtotrusted.png

com8_browsetrusted.png

com9_addselecttrusted.png

Verify that the executables have been added to the Trusted Files list and click Close.

com10_trustedafteradd.png

Add Time Doctor to Comodo Firewall’s Trusted Application list by clicking the Firewall tab and Define a New Trusted Application.

com11_firewalltrusted.png

In the dialog to Define a New Trusted Application, click the Select button for Program path/Group name, and click Running Processes.

com12_trustedprocess.png

In the process list dialog, choose the timedoctorpro.exe (or timedoctorlite.exe or timedoctor.exe, depending on the version) process, click Select. Then click Apply.

com13_trustedselect.png

com14_fwapplytrusted.png

There is also the option to add Time Doctor to Comodo’s Defense+ Exclusion list. To do so, click on the Defense+ tab and click Defense+ Settings. In the Defense+ Settings dialog, click on the Execution Control Settings tab and then the Exclusions button.

com15_exclusions.png

In the Exclusions dialog, click on Add and select Running Processes.

com16_excludeprocess.png

Choose timedoctorpro.exe (or timedoctorlite.exe or timedoctor.exe, depending on the version) from the running processes and click Select. Then click Apply.

com17_excludeprocselect.png

com18_excludeprocseladd.png

For questions, comments, or feedback regarding this topic, please send an email to support@timedoctor.com.

Did you find this helpful?