Help Center

How can we help?

"MSVCR120.dll is missing" error message problem solution

You may have encountered this pop up message after installing or updating your Time Doctor software:

The msvcrt.dll is a system component owned and built by Windows. It is intended for use only by system-level components. The files msvcr110.dll (Visual Studio 2012) or msvcr120.dll (Microsoft Visual Studio 2013) are the new public versions of the CRT and are for use by Desktop application and user-mode driver developers.

* We've noticed that if you are running 64-bit version of Windows you will need to download 32-bit version of Microsoft Visual Studio 2013 in order to fix this issue.

1.) To fix this, our first recommendation would be to Install MS Visual Studio 2013 Runtime on your Windows machine. Follow this link

To know more information, please review this article

For Source, please review this article

For questions, comments or feedback regarding this topic, please send an email to