Integrating Payoneer with Time Doctor and Paying Your Employees
IMPORTANT: You will only be able to create a Payoneer account if you will be paying a minimum of 10 employees through Payoneer. If you have less than 10 employees on payroll, this article is not relevant for you. You will need to use a Payment option of Time Doctor. Please refer to this article for more information.
We have added a new Payoneer integration to allow you to send payments to your employees. With this integration, employees can also request payment from the company owner or a client, based on their hours. To learn more please read this article.
The following article explains how to integrate Payoneer with Time Doctor so that you easily pay your employees using Payoneer based on the hours tracked through Time Doctor.
If you are not already familiar with Time Doctor's Payroll feature, you may want to watch the following video before setting up the Payoneer integration: Using the Payroll Feature in Time Doctor
If you are trying to decide whether to use Payoneer to pay your employees, you may find this article helpful. (Scroll down to Table 3.)
Here are the steps to set up the Payoneer integration and to start paying your employees via Payoneer:
1. If you do not already have a Payoneer account, create one.
You can create a Payoneer account at http://go.payoneer.com/timedoctor-signup.html.
NOTE: You will need to have a minimum of 10 employees on payroll to use Payoneer.
2. Connect your Payoneer account to your Time Doctor account.
First, you will need to contact Payoneer to get your API password. This is not the same password that you use to log into your account on the Payoneer website.
To get your API password, email email@example.com and be sure to let them know the following:
- You are a Time Doctor customer.
- You need the API calls enabled for your Payoneer account.
- You need to know your API password.
Once you have your API password, go to Settings > Payroll Settings in your Time Doctor account.
If you do not see the Payroll Settings menu, please make sure that Payroll module is enabled under Settings > Company Settings.
Click the On/Off toggle for Payoneer then submit the form that pops up.
Congratulations, you are now integrated with Payoneer!
3. Set up the employees that you would like to pay through Payoneer.
On your Payroll Settings page, you will need to select each employee that will be paid through Payoneer. Start by changing their Payment Method to Payoneer.
Next, click on the appropriate button in the popup that appears and follow the prompts.
4. Pay your employees.
Once the payroll that you want to send payments for is created, you only need to download the .CSV file that Time Doctor generates and upload it to your Payoneer account to send the payments.
This is where you can download the .CSV file:
NOTE: The .CSV file that you export for Payoneer contains the first five columns explained in this file. This screenshot will clarify what each column in the exported file represents:
To send the payments, log into your Payoneer account. Go to Payments and then Mass Payments to upload the .CSV file and send the payments.
For questions, comments, or feedback regarding this topic, please send an email to firstname.lastname@example.org.