How to Export App Local data and find Time Doctor Local Cache files - Windows
This guide will give you the complete process of exporting local app data and locating your cache files. It will also explain how you can delete your local cache files if our support team ever instructs you to do so. Before going through these steps, please make sure your Time Doctor program is up to date by visiting http://www.timedoctor.com/download.html and viewing the version numbers there.
This guide is for Windows users only.
If we ask you to send us your local app data, please do the following and send us exported .asr file.
If we ask you to delete your local cache files, please do the following steps:
Please note that you must first completely exit your Time Doctor app before deleting cache.
Open your Computer and follow the path below.
Windows Vista, 7, 8/8.1 and Windows 10:
Note: Replace *YOUR USER NAME* with whatever user name you used to log into your windows session.
If you can not see the the AppData or Local Settings folder, it may be because it is hidden by default.
To see it you'll need to display your hidden folders. To show hidden files and folders in Windows Vista and Windows 7, click on the Organize menu in any windows file folder, and select "Folder and search options". On Windows 10 please see steps below:
To find Time Doctor Lite or Pro cache files, please navigate to:
C:\Users\*YourUserName*\AppData\Local and find either Time Doctor Lite or Time Doctor Pro folder depending on the version installed. Please note: you have to change *YourUserName* to user account that you have used to log into Windows.
For questions, comments or feedback regarding this topic, please send an email to firstname.lastname@example.org.