Finding Time Doctor Local Cache Files in Windows and Exporting / Deleting App Local Data
This guide will explain the complete process for exporting / deleting local application data and locating your cache files. It will also explain how to delete your local cache files if our support team ever instructs you to do so.
Before following these steps, please make sure your Time Doctor application is up to date by visiting http://www.timedoctor.com/download.html and reviewing the version numbers.
This guide is for Windows users only.
Are you running Ubuntu? Please see this article instead.
Are you running Mac OS or OS X? Please see this article instead.
If we ask you to send us your local app data, please do the following and send us the exported .asr file.
If we ask you to delete your local cache files, follow these steps:
NOTE: You must completely exit the Time Doctor application before deleting the cache.
Open My Computer and navigate to the path below:
For Windows Vista, Windows 7, Windows 8/8.1, and Windows 10:
NOTE: Replace *Your Username* with whatever username you use to log into Windows.
If you cannot see the AppData or Local Settings folder, this may be because it is hidden by default.
To see it, you will need to display your hidden folders. To view hidden files and folders in Windows Vista and Windows 7, click on the Organize dropdown menu in any Windows file folder and select Folder and search options.
For Windows 10, please follow the steps below:
To find Time Doctor Lite or Pro cache files, please go to: C:\Users\*YourUsername*\AppData\Local
There you will find either a Time Doctor Lite or Time Doctor Pro folder, depending on the version you have installed.
NOTE: Replace *YourUsername* with whatever username you use to log into Windows.
For questions, comments, or feedback regarding this topic, please send an email to firstname.lastname@example.org.