Help Center

How can we help?

How much data is used in a day by Time Doctor?

Time Doctor desktop app is estimated to use an average of about 25 - 40 Mb for a typical 8 to 10 hour day. Data usage will be greater if screenshots are enabled. The higher the frequency of screenshots, the higher the data usage. We recommend a minimum upload bandwidth of at least 1 Mbps for best performance.

The amount of data consumed by transferring tracked time data is minuscule. By far the most important factor affecting bandwidth usage is screenshots. In particular:

1) Are screenshots active?
If you turn screenshots off, your data usage will go way, way down. You can turn off screenshots for users on your manage users page, here.

2) How frequently are they being taken?
If you increase the time gap between screenshots, your data usage will also go down quite a bit. You can do that on your company settings page, here.

3) How many monitors are connected to the computer that is tracking time?
Two monitors will result in twice an many screenshots, and thus take up twice as much bandwidth to send.

4) What is the resolution of the monitor(s) that are connected to the computer that is tracking time?
An ultra high resolution monitor will have screenshots that take up more space, and thus require more bandwidth to send.

There are several third party tools available that will let you see first hand how much data is used by Time Doctor. One such tool can be found here.
(Note, we do not provide support for the use of these third party tools.)

For questions, comments or feedback regarding this topic, please send an email to support@timedoctor.com.