Finding Time Doctor local cache files - Mac OS & OS X
This guide will give you the COMPLETE process of exporting your local data, finding local cache files and deleting them if asked by our support team.
This article is applicable for all versions of Mac OS and OS X that are running either of the following versions of Time Doctor: Before going through these steps, please make sure your Time Doctor program is up to date by visiting http://www.timedoctor.com/download.html and viewing the version numbers there..
This guide is for Mac OS or OSX users only.
How to export local data . asr file to be sent to us for investigation if needed:
How to locate your Time Doctor cache folder
Open your Finder and click on Go (press Command-Shift-G from the desktop to open) and follow the path below:
To find Time Doctor Lite or Pro version cache files, please navigate to:
Open your Finder (press Command-Shift-G from the desktop to open) and follow the path below.
Don't see the Library folder? Don't worry! Check out this article:
How to show hidden folders on Mac
For questions, comments or feedback regarding this topic, please send an email to firstname.lastname@example.org.