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Access Levels for Time Doctor Users

Below are details of what each access level can do in the Time Doctor online dashboard:

(For a walkthrough on how to change a user's level, see this support document.)

Regular User

Regular User is the most common type of account in Time Doctor. Users can track & review their own work time, but they have no administrative access, and can’t manage other people.

Regular Users can:

  • Record their work time & activities using any of the Time Doctor desktop or mobile applications
  • Review all reports on their own work time, work schedules, productivity and payroll on the Time Doctor website
  • Configure which reports they'd like to receive by email
  • View, download, or delete their own screenshots
  • Manually edit their work time
  • Report absent and late status
  • Manage most of their own integrations

Manager

Manager is the second most privileged account in Time Doctor. Managers can view the work hours & reports for anyone they are assigned to manage.

Managers can do everything that Regular Users can do, and can also:

  • View reports on the work activity of whoever they manage
  • View the screenshots of whoever they manage
  • Enable or disable receiving activity reports from managed users

Managers are unable to:

  • Change company-wide settings
  • Update user information
  • Delete users
  • Assign and elevate user privileges (eg. promote a user from User to Manager, or control who manages whom)
  • Enable, disable, and manage screenshot settings
  • Enable or disable time tracking
  • Enable or disable reporting
  • Assign projects to users (unless an admin has given managers this ability)
  • Archive or un-archive projects (unless an admin has given managers this ability)
  • Invite new users (unless an admin has given managers this ability)

Administrator (Admin)

Admin is the most privileged account in Time Doctor. The owner of the company account automatically becomes the main admin account (eg. the email address used to apply for a Time Doctor account). A company account may have several users with Admin privileges.

Admins can do everything that Regular Users and Managers can do, and can also:

  • Invite and deactivate/delete other users
  • Edit basic information about other users
  • Update company settings (i.e. subdomain, timezone, etc)
  • Change user privileges (e.g. promote a user from User to Manager, and select who manages who)
  • Enable, disable, and manage screenshot settings
  • Enable or disable time tracking
  • Enable or disable reporting
  • Control the ability of users to add/edit work time manually
  • Set whether users must select a project for every task they're working on
  • Select which users have access to which projects
  • Prevent deletion of screenshots
  • Adjust pop-up settings for each users (i.e. control whether or not, and how often, popups appear)
  • Set work schedules for each user
  • Archive and un-archive projects
  • Add or remove time from a user's account

Owner

Owner is the highest level of authority for an account, and always has admin capabilities. There is always one, and only one, Owner.

Owners can do everything that Admins, Managers, and Regular Users can do, and can also:

  • Request cancellation or deletion of the Time Doctor account
  • Access and modify their Time Doctor account billing information, or grant this ability to anyone else in the organization
  • Change their Time Doctor account payment methods
  • Change the owner of the account to another person
  • Access the payroll features of Time Doctor, and also grant payroll access to anyone else in the organization

How to change User Access level

*Only company owner or admin can change user access level

1. Please navigate to Settings -> Manage Users.


2. Edit access level for a user:

For questions, comments or feedback regarding this topic, please send an email to support@timedoctor.com.