Help Scout Time Tracking

With the Time Doctor Chrome extension’s advanced time tracking, you can collect accurate time data about the work done by your team in Help Scout. This native browser extension adds time tracking to Help Scout emails to give you a complete overview of what your employees are spending their time on.

With the Time Doctor Chrome extension, you can:

Know how long it takes your team to resolve issues and complete projects.
Keep your team accountable for every second they spend in Help Scout.
View individual and aggregate data to allow managers to better analyze team activities.

How does it work?

Install the Time Doctor Chrome extension and the native app for Time Doctor. Native apps are available for Mac, Windows, and Linux.

The Time Doctor icon will be displayed on the top left-hand side of the email to allow you to start or stop time tracking for any particular email.

See screenshots of work done on Help Scout emails

Time Doctor can also take screenshots of your employees’ computers at the time interval that you specify. This feature is optional but can be particularly helpful if you have any employees working remotely and you're unable to walk by their desks to see what they're working on.

This time-tracking extension works with your browser and integrates with many other business tools besides Help Scout.