The 6 Best Online Outsourcing Websites of 2019 (and How to Use Them)

outsourcing websites

Freelancer and Upwork are freelancing sites that facilitate and streamline the process of hiring virtual or remote workers.

Each of these sites have their own approach, but in essence, all of these companies allow you to do more or less the same thing.

You can post a job description, have people bid on the work, negotiate on price, and look at previous ratings and work history before settling on either a contract rate, or a pay-per hour agreement.

Generally, money is held by each of the websites in an escrow account, and they release the payment to the worker when the work is complete (skimming a neat profit at the same time – typically 10-15% of the money that changes hands).

 

The Best Outsourcing Websites of 2019

  • Upwork
  • Freelancer.com
  • Guru
  • Amazon’s Mechanical Turk
  • DesignHill
  • Fiverr

Read on as we will review each of them later.
 

See how Time Doctor’s easy-to-use time tracking software can help your team be more productive.

 

So why outsource?

Freelancer (an online job marketplace acquired by Freelancer in 2012) argues that online outsourcing makes workers “more accountable”.

With 54% of traditional workers in the U.S. “sleepwalk through their day” and an additional 18% actively sabotage other workers, a Gallup Research says, “in today’s competitive environment, that’s simply unacceptable,” says Freelancer founder Ian Ippolito.

“When I hire a traditional employee, I can’t be sure they’ll do the job right, spending time at the water cooler or playing solitaire instead. But in our virtual environment, we’re proud to guarantee performance,” Ippolito said.

The added flexibility of having to hire staff only when you need them is another reason why many businesses are turning to online outsourcing. You also can get access to top quality people at a much lower rate than if you were hiring in your own country and the cost savings can be very significant.

To hire a quality programmer in California is probably going to set you back $80-$120 per hour.

Using outsourced web sites you can find quality programmers in the US for $30-$40 per hour, or in India, the Philippines or Russia for $10-$15 per hour.

Additional Tips:

If you are managing remote teams, take a look at these strategies for managing virtual teams. See also the online collaboration tools to help your team be more productive.

 

Getting started

Outsourcing can be overwhelming at first – each of these sites uses a different system, have a different layout and can take days to get used to.

Deciding on which site to use while striking the balance between competitive rates and effective results can be like walking a virtual tightrope.

As mentioned above, all of these sites will require you to:

  1. Post your job.
  2. Start receiving proposals from candidates.
  3. Compare profiles, reviews, ratings, credentials, portfolios and price to select the best fit. Methods of payment and working together generally vary from site to site (explained in more detail below).

We ourselves have been active in online outsourcing for over 10 years and our virtual team extends to several countries around the world. We’ve used these sites many times for many different projects (small and large).

Here’s what we know.

Based on Compete.com rankings, these six sites are the top outsourcing sites on the internet (at least in terms of traffic). From most to least popular:

 

1. Upwork

upwork

How it works: Pay only for verified time spent working for you – Upwork’s Work Diary software allows you to see each of team members activity levels (keyboard and mouse activity), and feedback, as well as web cams and screenshots of their computer to make workers more accountable.

Payments: Based on hours worked, or completed jobs.

Fees: The fee is 10% of the employer’s payment to Upwork which equates to 11.11% on top of the amount paid to the contractor.

Our experience: Upwork is great when you have a task where you’d prefer to pay by the hour. Also, note that Upwork is formerly oDesk, which merged with Elance in 2013.

Check out our comprehensive Upwork review if you want to go into more detail about the platform.

 

2. Freelancer.com

Freelancer.com

How it works: When you hire a worker you need to create payment milestones, as milestones are completed, payment is released.

Payments: Based on milestones, or completed work.

Fees: Here’s where it gets messy:

  • Posting a project – $5, refundable, fully refunded on selecting a Service Provider.
  • Selecting a Service Provider – $3 or 3%, whichever is higher
  • Posting a Featured Project – $19
  • Hide Project from Search Engines – $3
  • Optional Hide Bids from Other Users – $3
  • Gold Membership – $24.95/month, 0% project commissions
  • Posting a Full Time Project – $99.95

Our experience: Better for project based work (one off jobs). Easy to use, and suited to smaller jobs – “The average job is under US$200, making outsourcing for the first time extremely cost effective for small businesses.

We also have a full Freelancer review if you want to learn more.

 

3. Guru

guru

How it works: Pay for completed work.

Fees: Memberships are available from $29.95 to $99.95 per quarter.

  • Project Fee – Either 5 or 10% of the Invoice or Escrow amount, depending on your membership level.
  • Escrow Fee – 2% of the escrowed amount. Only charged when SafePay Escrow is used.
  • Employer Payment Method Fees – Up to 4% for a credit card payment and 2.5% for Withdraw Method Fees – $3 to receive funds by check and $9 to receive funds by wire transfer.

Our experience: Caters more to US based freelancers (182,000 workers in the US vs 51,242 in India, and only 1,887 in the Russian Federation). Working with a native English speaker is sometimes a good option when you need to be able to verbally communicate project requirements.

Guru is also a good option if you are looking to work with a US based provider.

 

4. Amazon’s Mechanical Turk

amazon mechanical turk

How it works: This platform provides developers with access to an on-demand workforce with a flexible UI with a simple API.

Organizations use crowdsourcing via MTurk for help with things like microwork, human insights, and machine learning development.

Fees: You decide how much to pay the person you hire.

MTurk Fee:

  • 20% fee on the reward and bonus amount (if any) you pay Workers.
  • HITs with 10 or more assignments will be charged an additional 20% fee on the reward you pay Workers.
  • The minimum fee is $0.01 per assignment or bonus payment.

Masters Qualification Fee:

  • There is an additional fee for using the Masters Qualification.
  • The fee is 5% of the reward you pay Workers.

Premium Qualifications:

Our experience: It’s a strange name, but it has some great functionality. MTurk is based on the idea of taking a job and separating it out for many different people to work on (in pieces).

It’s an interesting approach and worth checking it out if that approach fits your project requirements.

 

5. DesignHill

designhill

How it works: Post a brief where you describe your project, choose a package, and then launch your design project.

You’ll browse dozens of designs that designers submit to your contest. Then, you can give feedback and get unlimited revisions. You get to choose the best one when all is said and done.

Fees: Fees vary depending on which package you select. Fees vary from $199-$999.

Our experience: This is a good option if you have a limited budget for graphic design and/or want to choose from more style than one.

The crowdsourcing option gives you the opportunity to limit down designers until you’ve found the one you like the best.

 

6. Fiverr

fiverr

How it works: Professional freelancers post “gigs” and buyers can review the gig, contact the seller, and see the price.

Once a gig catches a buyer’s eye, they can enter into an agreement and start working on a project together.

Fees: The buyer will pay full price of the gig, usually via PayPal or CC, the seller keeps 80%, and Fiverr keeps the other 20%. If a gig costs the traditional $5, the seller keeps $4, and Fiverr keeps $1.

Our Experience: Fiverr started out with most freelancers posting their services for $5. Freelancers can now post their starting rate, and also provide add-ons. Even though gigs sometimes cost more than $5, the prices are still outrageously low. It’s possible to strike gold and find remote work for very reasonable prices.

 

Which site is best?

In short, it depends on the type of work that you are doing.

For hourly work, Upwork is possibly the best option. For one off project based work, Guru and Freelancer.com are great options as they have a process where you upload funds into escrow (giving the provider and reassurance).

Disputes over completed work are usually handled swiftly – although it’s important to have a clear job description (see below – Tips for posting jobs). In our experience Freelancer is best for getting project based work completed.

Guru is great if you are looking for a US based provider. With Upwork the providers often have to pay to bid on projects. This provides a bar that eliminates some of the lower quality providers. The result is that you are more likely to pay a little more, but you are also more likely to get a good end result. Places like Fiverr have workers all over the world, but the prices are also more than fair.

If you are looking for a specific type of work, DesignHill and MTurk are more focused. These might be a great place to start if you know what you want, and want to only hire a designer, for example.

It’s hard to say which site is the best, because it depends on your preferences, your goals, your budget, and how you like to work with remote workers.

Each outsourcing website is different, and you’ll get different features, different benefits, different types of remote workers, and different expertise. The best idea is to check them all out and see what works best for you individually.

 

Comparing the software used to monitor paid by the hour work

If you are hiring on an hourly basis you’ll want to monitor how many hours are worked (and confirm they were actually worked).

If you develop trust in someone you might not need to do this, but generally it’s hard to trust a new person that you are paying on a hourly basis that they will deliver the results you want (and/or that they aren’t just sitting around fiddling with their mouse).

Upwork has a “similar tool” which takes screenshots of the person’s computer at regular intervals.

Time Doctor (that’s us!) is another alternative which can be used to monitor paid by the hour workers.

It’s a much more comprehensive and a more effective tool for working with remote teams and has many advantages including automated reports, time usage reports (for application and internet usage) and it doesn’t attract an ongoing fee (as the Team Tool and AccueTime Card would).

 

Project based work versus paying an hourly rate

Generally, you can hire either on a project basis, paying for a completed project, or on an hourly basis.

Project work is generally safer for you as there is a fixed amount you need to pay to get the task complete.

When you hire on an hourly rate you don’t have any reassurance of the maximum amount that you will spend.

An hourly rate is more appropriate for longer term work or where you have a variety of different tasks for the person.

 

Tips for project based work

If you hire on a project basis, make sure that you do complete and detailed specifications of the project. Exactly what do you want to happen, how will you know when it is complete.

List the requirements in detail. Be careful that you select someone who has experience doing projects of a similar level of complexity.

It is easy for freelancers to say yes to a project without thinking through how difficult it might be to complete (particularly if they are desperate for work).

Having someone quit halfway through a project is the worst possible outcome (and an experience we’ve have had many times).

Having to start over means you lose time and money. Learn from our mistakes – see below.

 

Hiring an individual versus a team

hiring a team

On all of these sites, there are generally 2 types of workers – individuals and teams.

The advantage of hiring an individual is that you know exactly who you are working with and you can get familiar with the working style of that person.

If you are working long term on an hourly rate, you can negotiate lower rates if you are working directly.

You will also have more control if you are hiring a person rather than you hiring a company which has a number of employees. On the other hand a company might bring more training, synergy and an environment where people can ask for advice and direction.

In our experience working with an individual is a better move especially if you are working together in the long term.

 

Which country should you hire in?

About 5 years ago, we worked with an online researcher and programmer based in Mumbai.

Things were going so well that we asked him to set up an office for us. We paid for computers, office space, etc and wrote up some contracts for 2-3 new staff who would work under his supervision.

5 weeks later we received an email that went something like this:

“Hi, I am the younger cousin of ________ and he is forcing me to do work and doesn’t pay me. He threatened to stab me with a knife if I talk to you”.

Our Mumbai contact had forged receipts for office equipment, falsified personal documentation and was sitting between 2 computers pretending to be 3 different people.

In general most of our experiences with workers from India, Bangladesh and Pakistan have been negative.

In our experience, it’s common for freelancers to ask for bonuses before work is completed, complain that the work is taking longer than expected, ask for money, and will often create really poor excuses for not reaching milestones: rare diseases, non-existent floods, house fires and everything in between have been used to excuse under-performance.

As always, it really depends on the person.

There are extremely talented people in India, however it is sometimes difficult for you to get access to them on freelance sites.

We work with a designer who is Indian – he’s an illustrator and does great work and has never missed a deadline.

It’s important to look at work history carefully to make sure that past performances matches would you’d expect from a worker (and make sure their experience is in the right area). If they have multiple very high ratings on the freelance site you are more likely to be pleasantly surprised rather than disappointed.

 

Other Locations

Former Soviet Union (Russia, Belarus, Ukraine etc) – a good place to find low cost, technically superb coders.

Usually not the clearest communicators (or the best designers), and you’ll have more luck if you have a detailed blueprint at the beginning of a project. However, they are generally hard workers and honest in answers to any questions you have.

Philippines – incredibly diligent workers in all areas. It’s possible to find good writers, marketers, researchers and programmers. One of the cheaper places to hire great staff.

USA / Canada / UK – excellent if you are looking for skills in a particular area, but it’s important to look at work history.

We’ve had bad experiences hiring people who are new to freelancing. In general hiring someone in these places is more likely to get you a better result but is also more likely to be 2-10 times more expensive.

Graphic / Web design – don’t hire designers from South East Asia if you expect a western looking result. South America seems to have good illustrators and Flash programmers.

Expats – hiring someone from the US or UK living in Thailand for example can be a great way to get very talented people at a lower hourly rate.

Their living costs are lower and they might not find it easy to get a high paying job in their place of residence – freelancing might be an extremely appealing option. Try advertising on expat forums.

Note: In each country be aware of natural disasters. For example, typhoons can wipe out power to entire cities for a number of days in the Philippines. Political turmoil or severe heat waves can also create problems in some countries.

 

Tips for selecting the right worker

A common struggle with online outsourcing is ending up with people that can’t get the job done or leave half way through a project.

One way to overcome this problem is to hire people that have good feedback and ratings. If we are posting a complex job, we never hire anyone with less than 30 completed jobs and they must have ratings of higher than 90% (or 9 out of 10).

Another way to dissect your applicants is to avoid any generic responses. If someone hasn’t addressed your criteria in a clear and simple way, it’s probably not worth looking at their work history.

You can even put a simple test in your job description like “mention the word elephant when you are replying so that I know you’ve read our job description in full”.

 

Kick the Tires

Although it takes a little longer, if the job is important, you should create a small test that can evaluate a person’s skills.

For example when hiring a writer for my website, I asked them to write 3 sentences for a specific page on my site. “Please look at this web page, evaluate the current content and then add another paragraph of 3-5 sentences that you think are missing on the page, and that fits with the current style of the content”.

Here’s a very good example of a short job advertisement / test by Jason Fried from 37 Signals they used to hire customer support representatives for their business.

Alternatively (especially for larger projects), hiring someone for a small-project they can do in their spare time is a lot easier for both sides to swallow. “Kick the Tires” in Getting Real talks about this:

Before we hire anyone we give them a small project to chew on first.

We see how they handle the project, how they communicate, how they work, etc. Working with someone as they design or code a few screens will give you a ton of insight. You’ll learn pretty quickly whether or not the right vibe is there.

Scheduling can be tough for this sort of thing but even if it’s for just 20 or 40 hours, it’s better than nothing. If it’s a good or bad fit, it will be obvious.

It’s also a good idea to think hard about what you’re offering and how you can make your situation as attractive as possible: flexible hours, bonuses for work completed before deadlines and any other sweeteners will help attract a great pool of workers to select from.

The most common frustration is in not getting the output that you desire out of the contractor. Another potential problem is needing to spend a lot of time back and forth training the person or fixing issues with their work.

Here are a few pointers for overcoming these and other challenges:

  • Hire people with a lot of great feedback.
  • Test many different people, possibly using several different outsourcing sites.
  • After testing, select the best few people and hire all of them. Then start working with these few different people on test projects and continue working long term with the ones that produce the best results.

Really it’s a matter of trial and error to a large degree, and once you work with dozens of people you will find a few who always come through for you and whom you can depend on.

Over time you’ll develop a list of preferred contractors that you can contact for work that you know they can deliver.

 

What can you outsource with these sites?

Theoretically, you can outsource anything.

Looking at the types of work listed in Upwork for example there is: programming, web design, writing, sales, customer support even legal work or accounting.

In practice the more specialized and complex the task, the more difficult it is to find the right person on one of these sites.

 

Hiring staff directly vs using an outsourcing site

Outsourcing sites are best for finding people to do project based work.

If you want a longer term full time person you might want to try hiring them directly. Target the country or area where you are most likely to find the right staff. Then use a multi-pronged recruitment method including: posting on job sites, Linkedin, posting in relevant forums and referrals from people in your network.

Recruiting remote staff (in your own country or abroad) is really no different to recruiting locally. All of the same hiring and firing principles apply.

In the US, Craigslist, Linkedin, Monster are good ways to advertise for people. Sometimes you can get better results from word of month, from advertising on Facebook or from advertising or relevant forums or industry specific web sites.

For example if you are recruiting Java programmers, there are a number of Java forum websites where you can advertise for free or for a small fee. This helps you to go direct to the place where your target employees are hanging out. You can do the same thing with Linkedin.

Recruiting overseas in the Philippines, Russia, India etc is similar.

You can use Facebook, Linkedin or local job websites to recruit in all of these places. For example to recruit in the Philippines you can use BestJobs.ph.

In Romania, there are English language job websites like bestjobs.eu. In general, it’s not hard to find popular job sites any country and posting a job ad is usually $50 to $100.

In other developed countries you will find sites like Gumtree (Australia) where you can advertise jobs for free (or find people looking for work). Similarly, in the U.K. Where the job market is tight you can find highly skilled travelers who might be interested in any sort of work (try the jobs section in TNT Magazine).

 

10 Tips for posting projects requirements

posting project requirements

  1. Write your description as if you are explaining them to a 10 year old child
  2. Set clear milestones if you want use them for payments
  3. Ask someone else to read your project description before uploading it – sometimes things that make sense to you will make no sense at all to someone who has no involvement with your project or company
  4. Invite workers who have matching experience. For instance, if you are looking for Joomla help, search for workers with Joomla experience and good ratings. Sort them by the last sign in date and then invite them to your project.
  5. If you are worried about protecting your intellectual property or idea, create an NDA and make sure you are exchanging it with a real entity. Make your terms and conditions reasonable (most of these sites have a standard NDA you can modify).
  6. If you don’t want to draw attention to what you are doing, keep your job description vague and discuss details only with parties you are interested in working with.
  7. Post the majority of your job description in an attachment and leave a small “test” to make sure the person has read the description (for example, mentioning a particular word or asking them to address 2-3 key criteria).
  8. Use a service like gomockingbird.com to clearly outline your ideas in a visual medium
  9. Make your project sound exciting and include that it will look good in any portfolio
  10. Post your job to specific geographic regions depending upon the sort of worker you are looking for.

 

Wrap Up

Remote work is growing as a viable, cheaper, and often better option when it comes to building your team. Let this article act as a resource in helping you find the right remote worker for your organization.

 

 
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  • Zara Umar

    Thanks for this great guidance. I am working on Upwork but i am really disappointed with there verification system. Freelance or fiverr etc are more convenient but the competition is very high in other networks.
    UpVote Reply 0 Upvotes
  • Natalia Raben

    Great article! I also thought that you might want to add DesignBro to the list. It's a crowdsourcing platform that offers the world’s highest quality affordable design service'. It's a contest-based project work for freelancers :)
    UpVote Reply 1 Upvotes
  • Rachna Kumari

    Upwork is the leader in freelance industry. There are a few competitors, but still no site has given tough time to this site. New policies can change the situation.
    UpVote Reply 0 Upvotes
  • Meudje Charles

    Thank you for your will to help. We are a team of talented youths in Cameroon (Africa) wanting to embark on global online outsourcing. We do not a previous experience in the venture. Pls tell us how your organization can help.
    UpVote Reply 0 Upvotes
  • LMNP

    Thanks for the post. Good links.
    UpVote Reply 0 Upvotes
  • Jacky

    Useful stuff. Thanks very much!
    UpVote Reply 1 Upvotes
  • Mike

    I think one can get better result by going with ODC offshore development center. It work like your own offshore subsidies with developers of your own choice.
    UpVote Reply 3 Upvotes
  • Rocky Nicolas

    Nice post. Thanks for sharing the awesome topics. If you want to learn more about outsourcing please visit my site.
    UpVote Reply 0 Upvotes
  • At A J's

    Great Article!, Im an expat from San Diego Ca, USA and has been residing in the Philippines for almost 7 yrs now. I am a Freelance Website Developer that started my own Website Development Business a few months ago, and i am looking to outsource and connect my Business internationally.Which one of these Outsourcing Sites you think is best for my Business?Since Website Development is very expensive in the other Countries like USA,CANADA ETC, I figured that it would be great for me to find Clients/ Investors and Partner Agencies from other Countries, since our Prices here in the Philippines are really low and very affordable. I am hoping that someone could give me a heads up about this, TIA!
    UpVote Reply 0 Upvotes
  • Maria Petar

    I fully agree with DR. Larisa Varenikova. I came across the same problems while searching for the right qualified professional for Adoriasoft software development company. First, we decided to search for professionals at UpWork. We wanted to get professional developers who will not be expensive for us.. but after several cases and unpleasant moments with Indian developers, we came to conclusion to hire Ukrainian people. They have higher rates, but provide nice quality. And as far as I know not so long ago, UpWork opened an office in Ukraine. It seems to me that it is a profitable country for them..
    UpVote Reply 0 Upvotes
  • Josh @ FillMyTable

    Thanks for this well-researched article.In addition to horizontal marketplaces that you have mentioned above, there are vertical marketplaces for specific skills such as for design (Dribbble, 99Designs), content writing(Contently), testing(99Tests) and so on. Open marketplaces come with their own problems, like the ones you have mentioned above. As opposed to that curated or moderated marketplaces are devoid of quality issues, even though they come at a premium.
    UpVote Reply 0 Upvotes
  • Benard Owuondo

    This is an excellent post I have been using Upwork for 5 years now as a graphic designer. I also have my website to help market the book services I offer on Upwork.
    UpVote Reply 0 Upvotes
  • bryan riley

    Hello, I am trying to find someone that can help me with my website. Right now I need to put a store up, just to get some sales going. Do you have someone that can do that for me?
    UpVote Reply 0 Upvotes
  • Kirstie

    Upwork is not going well for me. I have been freelancing on Elance for around two years now. It won't even let me merge my account (as it claims). A HUGE concern in the Elance freelancer community when Elance and oDesk merged was the lower quality of pay offered by oDesk versus what is typically found on Elance. Already a few Elance associates are noting a higher increase in scams and are seeing a lot more $3 per hour for jobs.
    UpVote Reply 0 Upvotes
  • Steven Brough outsourcethat.today/

    This is an excellent post I have been using Upwork for several years now as an employer and I have met some very tallented freelancers. It is an exreemly good website and so easy to use. One of the things I like the most is being able to search thier database and invite freelancers to my projects.
    UpVote Reply 0 Upvotes
    • HBC CONSULTANTS

      I am a professional engineer. I have been on Elance since they started in 1999, sixteen years now. Spent tens of thousands of $$$ on the site. I have employed Elance consultants in a combination of technical and non-technical jobs over the years and have only been disappointed ONCE by a professional engineer in PA who really did not know what he was doing. I complained to Elance and they arbitrated the situation and refunded me the fees paid. I just migrated to Upwork and I am hoping for good results.
      UpVote Reply 1 Upvotes
  • Jacqueline Elizabeth

    Hi, My experience with Elance was great.
    UpVote Reply 0 Upvotes
  • Ally

    Has anyone tried outsourcing through Craigslist? Any advice?
    UpVote Reply 0 Upvotes
  • iam_kristine

    There are many online sites where you could find freelancers however you only need those that are reliable and could offer you security when hiring for a freelance service. All the above mentioned sites are really good. Here you can also find some great people to hire.
    UpVote Reply 0 Upvotes
  • Mohamed elshenawy

    very good article thank you
    UpVote Reply 0 Upvotes
  • NMSH UK

    I think freelancer is the best when it comes to quality of workers and flexibility when it comes to policy issues.
    UpVote Reply 0 Upvotes
  • NMSH UK

    I have worked with MI Dynamics in the past. I was a consultant to the Government of Philippines (Bureau of Internal Revenue & DOF). They were pre-qualified to bid for a Land Records Automation & Management project. I met some of their executives during the technical qualification round. Brilliant guys.
    UpVote Reply 0 Upvotes
  • Dana

    I just came across this article, and as an outsourcing specialist, these are the sorts of sites I advise people to avoid. There is not enough regulation to assure that someone is getting the job done that they need completed, if it gets completed at all. The reasons why some of these hourly rates are too good to be true are mostly due to a)those taking on jobs are completing multiple tasks at once OR b)they won't actually do the job or complete the job to your specifications. To complete a job thoroughly, it should have someone's undivided attention. My advise, become the client of an outsourcing centre. There are heaps of companies out there, find a good one. You may have to pay an extra dollar or two an hour, but the quality of work is going to be well worth the headaches you'll save yourself from. Staff members work in managed environments, so you know your job is getting completed as though a staff member were in the next room. And good centres don't just hire anyone, they hire skilled professionals. Most centres can take on full time, part time, and casual work, it's just a matter of doing some research and finding a good centre who will take you on as a client.
    UpVote Reply 0 Upvotes
    • Mimya

      Dana,Help meI am Mimya from India Chennai. I am planning to do some work from home.. free lancer guide me i was so blank.. i am having 10 years of experience in HR & Admin… now i quite my job i am in home only.. thatsy i am planning to do some work… help me please guide me….Thanks, Mimya
      UpVote Reply 0 Upvotes
    • Tom Psillas

      FREELANCER - STAY AWAY They bought out VCoder.com, formerly rentacoder.com. I paid $750 for a project that was cancelled. I asked Freelancer.com for my money back, which the website showed as processed. I never received my money. I went to the rippoff blogs and saw the freelancer.com is keeping everyone's money and not paying anyone. I would stay away. They are stealing people's money. The Australian government is not doing enough to shut them down.
      UpVote Reply 0 Upvotes
  • Saifuddin

    I am a Statistician. Now I am working as a lecture of Statistics in an University. How much opportunity could I have in Outsourcing Job? Please show me guideline.....
    UpVote Reply 0 Upvotes
  • Chil

    Great article. Good to see an Australian company in the game, although I think Freelancer is also Oz based.As someone looking to hire staff, I do wish Staff.com doesn't force people to signup. This is the absolute worst thing you can do to turn away potential customers. Online outsourcer is a crowded space, for people to switch from the more established players, you have got to make it easier, not harder, for customers to use the service.The first thing I want to do (before I make any decision to switch from oDesk, Elance...etc) is to check out what sort of skills are available. eg. to FIND STAFF. Not to Post. Found the link at the bottom of the page. Then where is the "Search" and "Filtering" functions ?? Going through "Categories" to find what you need is so inefficient (and why Yahoo lost to Google). Assuming some are willing to endure the pain, a lot of what I want require multiple skills, which mean having to laboriously look through multiple categories == Major Pain. The first page may show 5 candidates, then to go to the next page, Staff.com forces you to signup ?!That's when I stopped.... before I became a paying customer.You need to lower the barrier for people to use your service, not more.I know, it took me longer to type this message than to signup. But "click barrier" like these are so annoying. I read an article, quoting some giant online retailer that for each click-through page added, they lose about 15% to 30% of sales. So they make sure each landing pages have no more than two links to the Buy button, even providing no signup one-off purchase. For me, a forced signup is a bigger barrier than an extra click-through page.I really like the video intro from candidates. This could be a potential game changer. Hope to revisit your service in the near future.
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    • Dana

      Chil, if you're looking into outsourcing on a regular basis, why don't you go straight to an outsourcing centre that will take you on as a client and complete tasks when needed? While those sorts of sites are alright for a project here or there, they can prove to be frustrating when you don't know if the person is reputable, when you don't know if the person will actually complete the task, when you don't know if the person will complete the task to your specifications, etc. If you become a client for a centre, they can offer full time, part time, or casual work in a managed environment, and because there are contracts, you know the job will get done to your specifications. While it is a process that may initially take about a week, the end result is that you can email, Skype, or call the centre whenever you need something and get projects done more efficiently.
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    • Rob Rawson

      Hi there, fair comments. We are completely reinventing the strategy of Staff.com to make it very competitive with all others in the space, but it hasn't launched yet, so everything that you mentioned will change and be no longer relevant when we launch.
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  • Alexander

    You should have tried outsourcing to Russia. Very skilled coders.
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  • Jennifer

    Hey Rob,not bad because I am trying get a simple job to expand my graphics designing talents to the Odesk clients, but am getting no where. Hopefully this method will work, thanks for the advice. I also need to update my portfolio, but for the most part I just need ratings.Jennifer SuperGraphicPear Ltd at her best
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  • Rog

    @ Claire October 22, 2013You are obviously a PAKI, please stop commenting as CLAIRE. We can pick that up from a mile away.Congrats on getting links from a Pr5 site through the comments. Fyi, they don't get the same priority.I'd also have loved to read the older 70 comments, but there doesn't seem to be a way to do that. Too bad for time doctor is supposed to be a leading IT company..
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    • L. Syed

      Paki or no Paki the last thing these companies need is a link on a blog. The first two companies are too huge to be doing SEO to acquire business. Huge human resource, multi million dollar govt and fortune 500 contracts under the belt, CMMI certified etc. they dont look for business it just comes to them.Rog, stop hating buddy. Life's too short.Claire, its ekalsoft.com not kalsoft
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  • Anonymous

    Wow. As someone who is looking to start freelancing (writing, software development, whatever I can get), I find your attitude toward the people you intend to hire to be fairly, well, demoralizing. It's exactly this sort of thing that drove me to leave the corporate world. I really hope the other freelancers out there in cyberspace are right when they keep assuring me that there really are great clients out there and it's not just jackasses with attitudes like this.Good luck finding your highly talented people (who obviously still need requirements dumbed down for a 10 year old) willing to work for slave wages while you spy on their displays.Oh, and lest I forget... "elephant."
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  • Mandeep

    I think Odesk is the best outsourcing platform available there. However they may get in trouble finding new clients and workers in future if they didnt stop doing changes every week on their layout, navigation or financial system.
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  • Luke Young

    Great articles and useful tips provided in there.
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  • Roger

    I'd have loved to read the other 67 comments but can't read the comments, how do I expand the comments thread, it is not clickable?
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  • Sam

    I am going to voice my opinion on neutral grounds.There are varied experience posted here. I had hired various talents over Odesk from different geographic regions. Well, the experiences were mostly pleasant, however, I have always hired talents who have a very high customer satisfaction rating (min of 4-4.5/5) and at least 100-500+ hours of work already completed with other test and sample portfolio provided. If clients choose these criteria in selecting talents they will most definitely get a right person regardless of the region they choose from. Yes, quality and professionalism do come with a price, which always can be negotiated before a work can begin. Talented people thrive on good ratings which gets them more work. If clients make mistake in picking the cheapest option or low cost option, then yes they will get what they pay for and may not still get the right output even after incurring cost. Similarly, talented candidates also look for clients who delivery payments on time and would always want to work with those clients. Clients also gets rated by talents and based on those ratings, other professional talents would also feel safe to apply or bid. So bottom line, it goes both way in choosing right client - candidate relationship regardless of their regional restrictions. Whatever online freelancing website one chooses, if you follow these few guidelines, you can never go wrong. Also, because interaction is mostly through emails & chats, it becomes more important for clients to properly set requirements and deadlines. No one really wants to spend time going back and forth in clarification and making task difficult and lengthier. Talents are everywhere, you just know how to select them.Happy Working together!!!
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  • angie

    Any Opinions about working with Indian Big Companies such as: - ca infotech - Infosys - WiproShare experiences with us! Thanks :)
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    • van

      Most of them are very good but expensive.
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    • angie

      All Indian companies.
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  • Frank Cerami

    When outsourcing to other countries how are copyright laws and intellectual property protected? Are there any instances of individuals from these companies stealing a new concept (such as a custom app) and selling it to an industry or company on their own?
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  • Sergio Samayoa

    Let me tell you my experience:VWorker (now freelancer) 2-3 years ago: I spend months looking there without getting any project. Common denominator: They want superb results at very cheap. At last I got one with very strange combination: Cobol + Named Pipes and Java. And I got the project because I did a proof of concept programs in advance. I worked with this client for several months until he didn't need me anymore. After that client I got nothing until I surrender and left VWorker.ODesk, since Dec 2012: I decided that I have too much spare time and doing nothing good of it so I decided to try again and opened an account at odesk. Again a lot of projects with high requirements at cheap. Finally someone with very specific problem: Extraction of data from flat Cobol files. Again I have to do some proof of concept before the I got the project. Small one by the way but thanks to that project (I got a 5.0 review) I get a good one but, again, with some estrange requirements. Because this victories I decided to reopen account in Freelancer and register at Elance and Guru.Elance: I didn't get anything for this site. I feel that the odesk's UI is better. I will continue to try to get there. What I noticed is that US companies there are looking for permanent positions and the other employers are from Europe and Eastern countries.Freelancer: UI is little confused but haves its pros like clarification requests (odesk doesn't have that). Most projects are fixed ones and, again, I feel that the clients are looking for cheap developers. I already bid some projects but I have no much hope since I always bid higher than other developers.Guru: Just register there but most of the time I get page errors. I start to think on throwing away because the errors and the slowness of the site.Bottom line: 1. It seems that is easier (or less difficult) to get first project on odesk. 2. I have the sensation that most people think that contracting a non US freelancer will be VERY CHEAP. 3. Three clients I got in my "freelancer career" are from developed countries: US and UK. Seems that they look for quality over price. I still bid on any project I found interesting (challenge or money) but prefer US and UK customers.
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  • Neo

    Thanks for the knowledgeable post.Am currently having all the issues which are mentioned here.I have a very big project which has more than 18 phases. I only posted for phase one.I posted my work on Freelancer then alot of bidders. I chose the best I thought who had a wonderful website with alot of portfolio. I did talk through all the things I need for the project to the Managing Director.He agreed we will finish the work in 4 weeks. now we are in 12 weeks and trust me if I say that they have only done the homepage and its not even complete.I am having bad experience with indians.I don't know who to turn to now... so confused. I have already spent alot of money
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    • Kalyn

      Few weeks ago I was lecturing to students about internet marketing and freelancing. One of my students asked me about odesk scam. Odesk is not of course a scam site but there are ways to scam people in the system. There are rarely any screening process so it is easier for anyone to join and post a job. People who are desperate about work they get caught in the trap. I also recommend you should research the buyer on google, see the rating and how much they paid so far and then make your decision.T
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    • Rahul

      Hi Neo,Designing the home page it takes mere two days. Please find out what went wrong with them.Delivery of static website with 10pages, takes 1week.You may consult with me if require. There is no-cost-at-all, just help to the community.Thanks
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    • Ankit

      Hello Neo,I do agree with you and providers like these are used to spoil the image and then a good or serious provider used to suffer. You have a bad experience with the coder from India and now I am sure you will never ever trust on any of the coders that belongs from India but what if they are serious providers?Nothing can be said, fingers are crossed.
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  • fp

    I too had a bad experience from India. I posted my project on Guru for a web graphic designer. After going through dozens of bids, I finally chose what seemed to be a good designer. Before getting started, we agreed on milestones and deliverables.However, as the project started, things changed. I was constantly given excuses for missed deliverables. After multiple requests for updates, I did manage to get one deliverable that was not very good quality. The contractor eventually stopped responding to my emails and calls. I was lucky in that I tied to release of payments to milestones, so the financial loss was minimal.This was my first experience with Guru. And unfortunately, was not a very good experience with Indian contractors.
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  • Darcy

    I understand the comments about their experience in India is upsetting for those reputable worker from India, but...I had the exact same experience. I released payments on a timely basis and then when it was time for my site to go live I realized the short cuts they had taken, that I would not be aware of until I took ownership of the site ! It was really aggravating and quite frankly reflected stories we'd heard by other employers that had come to us after getting burned.And I did NOT pick the lowest bid.
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    • Nilreb

      I've lost around $6k total 'trying' to work with various folks from India. I mentioned 'various' because I don't let one team or individual ruin it for everyone. But after getting scammed for the 3rd time on one project and losing my hard earned cash from my part-time job, I will never again hire from India. I didn't pick the lowest bid either.Whether to work with a team or a freelancer, what's mentioned in the article is true. Always try to hire a freelancer. Some freelancers, however, swamp themselves with more work they handle. So it's always wise to check how many projects they're bidding on or working at the same time. A freelancer I once hired was freelancing on the clock at HP Shanghai while working on my project. :)
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  • Crajashaker

    Indian freelancers, you can also use OpinionValue.in to earn. I have worked using that site and earn a small but decent amount from them. It's better than working using unknown methods and finding out the hard way that it is a scam.
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    • justin naresh

      I know what you mean. I also use OpinionValue.in. I tried other sites too before and I have found mostly scams. I have even tried oDesk and eLance and I have had no luck with them. OpinionValue.in, however, has provided me with small but steady earnings.
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  • Chaim S.

    Freelancer.com abused my privacy by revealing my name and surname to the general public. Just imagine a bank or hotel doing something like this!
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  • Daniel F

    BEWARE! BEWARE! oDesk is a swamp of fraud. I had no experience with Wordpress so thought some help would be useful. Posted a job on oDesk for a blog with mapping and calendar plugins. The initial estimate was 40 to 50 hours. This promptly changed when the contract was let to 80 to 90 hours. 90 hours later, no blog. When I complained, three days later a minimal blog was offered that met none of my requirements and had no plugins. As a test the spend one hour--one hour--creating my own blog with calendar and mapping plugins. The result had about 100 times the functionality of the blog I paid for. The whole thing was a complete fraud. oDesk is a systematic party to this fraud. They have very limited dispute capacities and these are highly biased against customers. For example, on their site it is very easy to give a contractor a bonus but practically impossible to find how to dispute a bill. Negative contractor comments are not posted for at least 14 days, allowing known fraudsters to continue. Then, they can come back under new names. In any case oDesk gets their cut.
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  • Renbue

    We are wrapping up a large project that relied much on freelance talent. It took nine months with us acting as the project managers and using freelance sites to reach the skills and talents that we needed. The project consisted of developing two software programs, a website, marketing support, writing, voice overs and illustrations. We hired over twenty contractors from around the world and spent several thousand to accomplish our goals. Here is our feedback -Guru and Elance proved to be the best. We had excellent results. There are times that you get a contractor who either doesn't match well or overestimates the skill required. Our best solution is to test your contractor before hiring them. Provide as specific instructions as possible with timelines and try to build an early exercise where if you have to cut ties with the contractor then you can do it early and at a cost that is minimal. We had very problems.Odesk didn't work for us. We posted one project and had two contractors who accepted the work but then never delivered. Oddly enough, however, neither one ever requested any payment so we didn't lose money but we did lose TIME and time is money. Odesk never responded to our emails for assistance so I don't give good remarks to their customer service.Freelancer.....well I wish I had found this site before we started. We HIGHLY recommend that you stay away from Freelancer. We had a good contractor who performed very well but in the meantime, Freelancer was in our back pocket taking $3.00 here, $1.00 here, $2.00 here. We were nickel and dimed everywhere. The website was hard to use and full of promotions that probably would have cost us more money. We never returned and never will use Freelancer again.Hope this is helpful!
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  • Review Affiliate Program

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  • Aftab Alam Siddiqui

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  • crack seo tools

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  • Alexander

    I'm very impressed with this article:) What do you think about getting projects from those sites, dividing them onto small parts and distributing between freelancers? Than making final assembly by full time persons.
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  • Rene

    I have had some strong results from Moldova & India. Still waiting to see if Philippine contractors are as technically capable as the workers from Eastern nations or some from India.One item missing from article that wish was addressed: How does an employer manage security with outsourced contractors? (i.e. Hire a coder to build website. He gains access to the ftp of your site, and decides to use the wrong way. (concerns about osama bin laden type fellows in Pakistan or other muslim allied contractors abusing a contract)). Or hire a bookkeeper from Bangladesh, or even another State in the US and have financial info. exposed to fraud or worst problems.Thoughts much appreciated.
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    • Vijay

      Hi ReneWhy dont you hire professional company from India. If you do business with IT company in india then surely you will get good result. I am also representing IT company from Noida
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  • Shawn Walsh

    Outsourcing will change the way we think about the office. Looking at those pictures from the 60's and 70's, with rows and rows of desks, it's clear that not only those tasks, but the more mundane everyday office jobs will be pushed out to the marginal producer. This is a tremendous force for good - it will shift the US productivity curve further up and to the right, allowing for greater efficiency, and driving the next generation of economic growth. People will work less, and focus on things that matter, and where they really add value. In a global, digital world, we all share the same desktop. We a Z are deeply committed to facilitating that experience and furthering that vision.Bite-sized, digital work should be outsourced.
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  • Wirelessradio

    I Just had a POOR experience with ELANCE.I was gamed by the developer who apparently knows ELANCE's timing policies for automatic payment and how to avoid negative reviews.Elance releases escrowed payment at 30 days from the developer claim for payment at job end without any checking with CLIENT that the job is complete or work is performed. It's automatic.They also don't allow - actually lockout FEEDBACK after sixty days from completion. But they don't post when "COMPLETION" was or notify you. Their customer support responses are quoting legalese from the TERMS OF USE. I am very disappointed in ELANCE and a broken project I am left with.
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  • Dennis

    I want to start an online beisnuss and I am not sure what is the difference between a wholesale supplier and affiliate marketing. I understand that wholesale companies will dropship for you and affiliate marketing is based on sales. Which one should I do? Should I do a combination of both? Also, do you need a shopping cart for an affiliate marketing beisnuss?? Thanks!
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  • Nandita

    You can add following sites too -1. PeoplePerHour - Specially for UK 2. WorkMonk - Project Management and Quality Control platform along with freelancing
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  • jonathan

    An interesting range of views with differing perspectives.From a providers perspective it highlights just how much of a lottery it is when trying to recruit professional,quality staff.There are a number of adverse comments here about Indian / Asian freelancers, and we are no exception to having been on the receiving end of some howlers, but, to put this into perspective we have had just the same experience of American and UK based freelancers, so, in conclusion,we see no distinction between gender,race, colour, religion or location of potential and actual freelancers.We simply want to employ the best freelancers we can afford, no other criteria applies. But, the main problem is, where do you find them? The following is an alternative view from the providers perspective; as a provider we have used O Desk for a number of years for our project and have always paid good rates in the belief that we will engage the more able contractor. We have spent many thousands of £ on various projects. The major complaint we have is that there is NO protection for the provider for mistakes / damage a contractor inflicts on your project. Their dispute system is heavily weighted in favour of the contractor. We experienced a number of contractor incidents of incompetance; but the most recent destroyed our db and took our site off line for 4 days and cost us a lot of money to have the db reconstructed.O Desk simply state that they don’t care about the circumstances, and the contractors hours must be paid as they have been tracked. So to add insult to injury, not only did we have to pay to have the db reconstructed and any bugs resolve, but we had to pay the contractor for the hours she spent destroying the db.So, providers beware of O’Desk. We have terminated our account with O’Desk.We are about to try Elance.
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  • Venkat

    Generalization by community or country is in bad taste. There are good and bad people all around the globe.I have been on freelancer.com as an SEO writer for the past 4 years, and never had a problem with any of my clients. Working with just a handful of clients I have produced in excess of 5,000 articles, with zero complaints. It is a myth that every 'native' can produce the best writing and some of the article directories bear eloquent testimony to this.I am picky about who I choose to work with and the initial communication starting with the job post sets the tone to move forward. All through it has been a wonderful experience and I am proud that to date, I have no bad debts account.Freelancing is good for the service buyer and service provider when both parties are able to strike the right note. Shall we say, it works like a successful marriage?
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    • 99guspuppet

      Generalizations of country or community are worse than bad taste... they are erroneous and misleading......
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  • Hugh

    I have just had a poor experience with a Chinese contractor on Elance. He bid for the work and then repeatedly lied about progress before going silent. I cancelled the contract but after wasting a month on a job which he said would take a week.Elance does not allow you to leave feedback unless payment is made so behaviour like this has no ratings impact for a contractor. It's worth bearing in mind when assessing who to hire.
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  • Soshal

    freelancing websites like elance.com, guru.com, odesk.com, freelancer.com, etc are interesting as using "crowdsourcing" to get unemployed and high-school students to compete with workers in India and other undeveloped countries... the pitch is "GET GREAT DESIGN DONE REALLY CHEAP!!", and that's exactly what it does, and it does state clearly that even the best designers are doing 500+ designs for perhaps 1-2 jobs (earning then $200-400). It really does take advantage of plethora of unemployed designers, so that when they do become good they can go out there and get a proper job. It's like getting some work experience, and learning that in design everyone wants your creativity for almost free, because if you actually did have skills you'd probably be able to get a job... :)
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  • Paul

    I'm concerned. The top candidates on my relatively major project are Indian companies, with high ratings.Are you saying that even the high-rated Indian companies haven't worked out for you?
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    • admin

      In my experience there are definitely some very good Indian companies, but there are also a lot of very poor quality companies. Companies in India or anywhere with a lot of high ratings are unlikely to be terrible. Often not as amazing as the ratings would seem, but usually they are at least ok or good.
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  • Milton Lowden

    This person did not understand instructions and wanted to go on his own way with php and . when I hired him to do html. He charged me $89.91 to do my drop down work and put a picture in my header. He was great on the php but I won't hire him for any html. This place Odesk will not return any money either when your person over charges you for hours. It cost me over 65 dollars just to get a picture put in a banner and faded. I could have done the job myself in an hour but didn't have time, I do now. I would not hire this person again and I would not hire Odesk again unless it is by the job and that is a maybe after this experience. I am looking other places for a secure job and my money working for me not some person working for Odesk.
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    • Aleksandra

      Scams are everywhere especially on online world. We need to be very careful on choosing an employer online. Odesk is great site in searching an Employer, there are a lot of legit jobs on odesk. One website that work the same as Odesk is staff.com, but mostly for full time job.
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  • Mark Jacobson

    Thanks for the great article. It was helpful to get such a good overview and especially advice from your own experience.Would you know of any sites that bring together investors who want to invest/ create website businesses, with website developers and/ or managers who would be willing to be the working partner in this arrangement? Ie that facilitates creating joint ventures between webbies and investors?Any help much appreciated! (ps if can send to email would be doubly appreciated!)
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  • Balaji Viswanathan

    Hi, While not denying that there are lot of Indian spammers out there in these freelance sites, I think there are couple of issues with your analysis: 1. Grouping India, Pakistan and Bangladesh together. India is the world's biggest back office and everything from high level laboratory work and Elseiver publishing all the way to low level grunt work is sent here. The other two nations are not even comparable and have miniscule outsourcing industry. It is like comparing US with Mexico and Cuba, just because all the three are neighbors.2. Steve Jobs, Timothy McVeigh (Oklahoma Bomber), George Bush and Teddy Roosevelt are all American caucasian males. Do they have anything else in common? If none, how can you generalize about a nation that is infinitely more heterogeneous than that demographic?3. The employers take it for granted that India is cheap and expect to get a Macbeth quality writing when they are paying $5 or a Google like tool for ten bucks. If the expectations are set right and the fact that you get what you pay is understood, a lot of such heartaches are avoided. I went to school at University of Maryland and and worked at Microsoft. But, when I'm applying in oDesk jobs some clients try to lowball me, just because I'm an Indian. Obviously I will not be taking of the $1 per post jobs. You get what you pay.There are millions of Indians in service business helping world's backoffices, from the books you read to software you use to products you buy there is a backend engine going on doing the research, writing the reports and building the customer support tools.Hiring freelancers require patience, planning and time, whether hiring in US, India or Timbuktu. If you can do that you can hire great freelancers anywhere. If not, nothing will help (even hiring your neighbor won't work)
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  • Karlita

    Thank you for this article/review. Been thinking about signing up with a few sites as a US Based customer service freelancer. Been looking for all the helpful information I can find, trying to avoid SCAMS!
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  • Eric

    After working over Scriptlance for over 2 years now, I find that its best to avoid it for reasons below -(i) Extremely poor support. You will have to wait days before resolving an issue. They are just bunch of few people doing all sundries.(ii) Disputes are always resolved in favor of buyer, no matter what's the truth. So if you are an buyer, you can leverage this philosophy of theirs to arm-twist your programmer.(iii) Don't escrow. If projects get completed successfully, that's good. But if you run into a dispute with your programmer, ScriptLance will do their best to keep the matter suspended. After all, the 'Escrow' is their account.(iv) If you are a programmer, you will have hard time withdrawing your own money. They have plenty of excuses for not doing so. And in any case, you will have to wait not less than 5 days to get your withdrawal request processed. And there is high chance that the amount is debited from your Scriptlance account but doesn't get credited into PayPal/Bank account.(v) Its a launching pad for freelancers from South East Asia. Be prepared for shoddy job.I suggest either to be liberal with you purse for a good job or try Elance.
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  • Lxwebsolutions

    Information that you have given in this article is priceless
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  • Vish

    I found the article well written but really felt the article is biased and little overt while mentioning Indian providers. I am a provider myself and have never did something that you have mentioned in your article. There might have been instances where you might have had bad experiences but it happens elsewhere as well.I really do not know why you typecast just because you faced something terribly wrong. There is no authentic reason that you have stated here. There are several providers in India who are diligent and perform outstandingly with the work assigned. I am not against any country but I really feel this isn't correct naming or distinguishing people based on where they live or where they are from.
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    • Arseni

      We did about 30 projects on Vworker website and were always disappointed with workers from India when it come to coding interfaces or solving more than average, not mundane tasks. They do not see what they are doing, do not measure element positions in pixels, do not aesthetically evaluate the results. Having English as their second language, I am surprised how they can write like this :" HelloI complite the total site and now only thing left that is first page scroll and i should complite it by tomorrow. Regarding costing i did not get paid anything for html site and also i dont remember what was the costing pleas find ur mail and let me know if possiableThanksSatinath "I am surprised by lack of attention when it comes to language, grammar, fonts, pixels, positioning of elements, testing work in different browsers and not just the one they happened to have open. Lack of initiative when they could say "we could do it this way or this way and I think this is better"but if you need to have some simple backend scripts developed, without a a visual interface, then working with Indian developers could be ok.We tired not to discriminate anybody and tried more and more and more Indian developers, hoping to find "the one" but in the end we gave up on India, sorry.
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      • Jimmy Johnson

        Filipino workers are a joke. We hired 5 people, and one by one they found execuses to quit the job. It seems to me they are very low skilled. Their 2 years of experience are equivalent to 6 months of experience in India. I also found them to be of low esteem and could not take any feedback.
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  • Freddie Cornella

    I'm over a year now in oDesk and going strong as a designer/brand developer. The continues flow of project allowed me to go fulltime in this site and have a good position with foreign clients.. The work is very systematized and the interface if very user friendly. It's quite easy to find the right job there if you are a very skilled.
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  • Bethor

    HelloJust wanted to thank you for your very informative article on outsourcing and to ask your opinion. I have an idea for an app (who doesn’t), but wanted to know which would be best, hiring by the hour or by the project?Thank you very much for your help in this matter.
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  • John Anderson

    I've been using Odesk now for 5 months and it gave me a positive result. I had also a remote working group in Philippines that really satisfied my business needs. They assist me well. Thank you so much for this tips. I think that in hiring a staff for your project, you must first make sure that each staff are reliable and has a good work background.Thanks again for the nice post.
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  • reviewbible

    You made some decent points there. I looked on the internet for the issue and found most individuals will go along with with your opinion. Thanks!
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  • steve

    Nice review.. I'm just a little put off by all the hidden affiliate links.Is vWorker really your first choice.. or do they just offer the best affiliate commission? (they say they do).An honest review would point out that you are making money of clicks on this page.
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    • admin

      Hi, yes I think we should have pointed out that it is an affiliate link. Don't think we made any money from these links (or very little anyway).We don't think Rentacoder (now vworker) is the best option, probably the best option for project based work but not for other hourly based work. Odesk is a great option for hourly work. Elance is better in many respects as well.So no there was no favoring of one or the other because of affiliate links.
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  • Cathy Estayo

    Nowadays because of technology and because more companies are hiring employees virtually they are using clouds or software to monitor their employees worldwide. This is one way to check if the employees are working effectively and doing their job even no one is looking after them.
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    • admin

      And of course you can always check out Time Doctor :)
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  • othman

    I had a good experience as a Java freelance developer at vworker Guru and odesk. I tried sometimes to hire other virtual developers to help in some projects when i'm overloaded with work . but my experience as an employer was disapointing. Hiring programmers from India was a disaster for me. i never was lucky to work with a Good developer from India: Bad work quality , uprofessionalism and poor communication. I will take in consideration your remarks in this article and try in future to hire people from Russia and US/UK . thanks
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  • NicolePhenix

    Thanks! This is article as just as good as many of the ebooks out there.
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  • Kalpit Bansal

    It is a great article you wrote. It contains all the information but from my point of view odesk is great to work on hourly basis as contractors are guaranteed payments. Thanks for your effort again.
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  • Oli

    I used some Indian company from Elance. Though their review rating is 4.9 but they did a lousy job for me. I haven't hired contractors from Philippine yet. Will give it a try. Thanks for sharing!
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    • Deepak Eapen

      Is it a deliberate attempt to malign Indians through this article? Do you have any damn idea what India's role in software development is? Have you heard Infosys, Wipro, TCS etc etc - all are great Indian Software Giants? If all Indians were the way you have mentioned then do you think that country would have grown leaps and bounds in IT or any other field for that matter? India is an emerging super power and hot market. I really don't think India could achieve that if they had such a lousy work culture. Sad to read this article and comments maligning Indians. REal Sad.
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      • James

        Stay away from Indian programmers...I have used big Indian companies....indianic, hidden brains, and cat tech..poor quality, sloppy code and poor or little commenting! Want to work with Indian programmers for complex work?....Run the other way. I have wasted many $k using them. I think 3 times is enough!
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      • Sam

        I don't think the writer of this article needs to "malign Indians". A lot of the not-so-professional people have done it already.A couple of colleagues who outsource IT work have warned me to stay away from India based on their experiences with outsourcing there.I'm sure there are good people there, but somehow, perhaps these outsourcing sites have attracted some fly-by-nighters so blame them for the "maligning".
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      • admin

        HI Deepak,The article is not meant to malign Indians at all. It's designed to focus on how to hire people effectively. The problem that the average company faces when trying to hire someone in India is that they do not get access to the great people. Great people in India are as good as or better than any developer in the US, and you will note that several of the top Internet companies are started by Indian people.However to access these great people you need a recruitment network or need to be IBM, Accenture or Amazon. Ordinary companies have a hard time recruiting great people. If you hire a random person you are probably going to be disappointed.I am sorry for any offense taken
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  • JJ

    I tried for several weeks to get my account set up with Odesk. I submitted all the information the needed for their payroll, personal verification, etc. They kept telling me my account was suspended "for non-response to phone verification". They claim they sent an email to me that I needed to respond to, but I never received it. I checked my spam mail, inbox, etc., but they never sent it. They agreed to resend another verification to me, which again, I did not receive so clearly they were not sending it to my listed email address. You can never speak directly to anyone. All communication is done by email only and it takes a day to get them to respond. I asked twice for them to verify where they are sending the emails but I cannot even get a response from them. A pure waste of time and extremely poor customer support.
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  • shariful islam

    Thanks for your effort again. I appreciate your angle.There is something more to share on from my point of view, I saw your suggestion about hiring people seeing work histories....etc. As you are also writing for newbies, it made me thinking... when a newbie bids for a project with confidence, will you deny his ability or what? Isn't it true that we have start from somewhere? Where is that somewhere in your suggestions?
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    • admin

      It depends where they are from and what sort of work history they have. If they can demonstrate that they've done similar work before and they communicate well, I wouldn't rule any one out completely. It's probably better to start with a smaller job though.
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  • Marcin

    Great article, thanks for sharing all that 10 years experience in outsourcing.
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  • Elaine

    You might want to let your readers know that if you post a project on Freelancers, and if that service provider defaults and does not come through with the work as promised, that it is Freelancers policy to keep the project fees you handed over at selection. This is a new policy and holds true even if you were completely duped by a service provider. I've used Freelancers before many times but will not use them any longer thanks to having just paid for nothing.
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  • Adam

    My experiance of ODesk has been terrible. They terminate your account without notice or warning in the middle of projects. I opened an account happily hiring two providers on an hourly basis. They suddenly close my account without reason. After numerous emails they responded after several days to tell me that I was linked to another user that was as abusive!!!! No further discussion or communication. They are a terrble outfit. Avoid at all costs.
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